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August 2023 by Tom Cook
Went here looking for financial advice. Spoke with Rob Edmonds. Nobody better in the industry.Ask for Rob if you go in.
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May 2023 by Pritpal Singh Mahal
Thanks Zubair for excellent services
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April 2023 by wannabchomsky
Worst bank in town. Even during a busy Monday lunch time they still only have two people on. Get ready to wait an hour in line .
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February 2023 by Al Ferris
Attended this branch three days ago to open a chequing account(I am not a customer with Royal Bank). The teller advised me that I had to make an appointment and that I would have to wait 2 to 3 weeks for an opening. I did not want to wait 3 weeks to open a simple account.I understand the upsell opportunities that the bank is trying to optimize by getting me to an appointment.Frustrated, I left and went to a competing bank in Kemptville.There, a representative took me aside immediately and I opened an chequing account with a Visa credit card.The process took 20 minutes and I was satisfied and on my way.I think Royal Bank can take a lesson here to expedite a simple administrative process.I now expect someone to respond from this bank and apologize....but say that this process is bank policy.Sorry not good enough.Keep it simple.
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October 2022 by Linda G
I called the RBC and requested an in person appt with an investment specialist. No appointments were available for 10 days. Rediculous! They NEED TO HIRE STAFF AT ALL THEIR BRANCHES! COME ON!
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April 2022 by Carl
This has constantly been the worst bank I’ve ever dealt with. The staff are completely rude and unhelpful. Now I drive here to find out the bank is closed for two days because of staffing issues. Here’s a tip, fire your entire staff at the Kemptville branch.
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April 2022 by Courtney MacGregor
Horrible staff, never can help me with anything. Young lady that works there is useless, can't speak like a adult and never looks at you, can't help with anything, ever. Worst branch I have ever gone too, doesn't even deserve 1 star.
