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December 2023 by Curia Clynch
My husband went in tonight to get his tires changed, it has been over two hours for a job that takes 30 minutes.Not happy at all.
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November 2023 by Player 1
Had my girlfriend bring her car in yesterday to get her summers taken off, and winter rubbers put on new rims. Not only did the appointment take over 3 hours, but none of the valve stems were even checked or replaced, causing a massive air leak in the tire and had to change out for a spare the same day as the appointment. On top of that there front tires are now grinding / rubbing causing damage to both the car and tire. One tire even has multiple weights on it for some reason rather than properly balancing them (it’s not dynamic balancing cause the weights are relatively close together). Sadly I wasn’t there when she decided to choose Midas, cause everyone I know has had multiple issues with this place, otherwise we would’ve taken our business elsewhere. And it’s always a good sign when the mechanic who works on your vehicle says “good luck with those rims” before letting her drive off in an unsafe vehicle. All in all, there’s a long list of things that were done incorrectly, for a simple task. Sadly they aren’t open today, but this is a big issue considering all the highway driving that car does, and again knowingly letting someone drive off the lot with an unsafe vehicle. Thankfully it was caught before something really bad happened.Service: Tires
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October 2023 by Rayden Bradbury
Midas lost my rim insisted on getting it back and replacing it and never saw the rim again it’s been 5 months of me calling and asking about it I keep hearing carcones is supposed to ship it they offered me five free oil changes to compensate for the wait have yet to see my rim to complete the set for my winter tiresServices: Tires
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September 2023 by Law Firm
I really appreciated their straight forward approach to service. They were on time...showed me the problem....gave me a fair price....did great work on my brakes and exhaust system....provided honest advice. Special thanks to Dan and Joe. They are both knowledgeable and experienced professionals and shared their knowledge and experience with me. With the greatest respect and appreciation, AlanServices: Auto exhaust system repair
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September 2023 by Filip Cackirovski
Dan is the Man! Honest and fair service. Expressed what needed to be done now and what could wait till later. Will definitely be back. Thank you again!Services: Steering & suspension repair
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July 2023 by Michael Emeny
Midas has helped me in the recent past, however the car has a wheel vibration at track speeds and pulls ever so slightly to the right now. It's been hectic getting seen and as such it's just a bit of a hassle to drive half hour to try and get this fixed.I am not mad, just saddened a bit my car cannot handle the performance roads and tracks it used to after visiting.Flowers were outside rhe establishment. The staff are friendly and could maneuver my car even with thr short shifter. So there's a plus
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July 2023 by Debbie Bryan
My van kept stalling and wouldn’t start. I had it towed to Midas in Keswick. Being a woman, I was a little hesitant at first but the crew was amazing and explained everything in detail. The girl at the front desk was amazing, she walked me through applying for WippyPay and made me feel so comfortable. Joe the mechanic brought me back to my van and pointed out everything that was causing the issue and Dan called me and kept me informed every step of the way! I know where I’ll be taking my vehicle from now on. Midas Keswick has my vote for hands down best shop in GeorginaServices: Electrical repair
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June 2023 by Patty Parsons
I want to preface that I have been going to Midas for many years and have been a loyal customer. We have always been treated respectfully and always when fixing our cars have always given us the best option to keep prices affordable.Recently I did have an experience that was very frustrating and that was I required the AC to be fixed - Compressor was broken - this was to be fixed using my warranty.I have been dealing with "DAN" for almost everything when it comes to old cars and my new "old" car Kia Sorento. Dan looked at the car assessed the car and made sure everyting was under warranty and we booked the appointment. He ordered the compressor. I brought the car in on Tuesday the 19th - and Dan was sick. Noone knew what was going on ... They did not have the part for the car or they could not find it - they wanted to know what the warranty was - because they did not have it - and really it was a mess and very upsetting for me. They did not fix my car on the tuesday - and they didn't let me know until the end of the day. Dan was back on the wednesday and was very apologetic - it then turned out when he went to fix the car the compressor was the wrong one and he had to call me at the end of the day to tell me that --- I was not happy and very disappointed as I was now without a car for the 2nd day. Dan assured me the car would be fixed - the right compressor would be ordered and my car would be ready by 12:00 on Thursday. Dan was as good as his word - My car was fixed it was all covered under warranty and I had my car at 12:00 on Thursday. It was a frustrating experience because there was confusion with Dan not being there -- People were very nice and apologetic but all in all this experience was hard for everyone - I will continue to go to MIDAS - but I feel everyone should know what is happening in a business when a key player is not there.... I can also be a better customer - I learned that as well. Anyway I have my car AC is working - so off we go until the next adventure. Thank you!!!!!
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June 2023 by Michael Austin
Both my wife and I had to get major repairs on our Hyundai vehicles, we got more service and High quality service over a 2 week period, then we ever got from the Hyundai dealership over an 8 year period. The guys Dan and Joe, the senior mechanics and business owners of the Midas in Keswick are very knowledgeable and well seasoned, in their skills. I highly recommend the Midas in Keswick for all your vehicle needs. Quality work, very fair pricing, solution focused and they set the bar high for customer service. Both my wife and I will come to the Midas in Keswick for all of our vehicle serving.Michael AustinServices: Steering & suspension repair
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May 2023 by Jessica W
Paul at the front desk was very friendly and helpful. Dan the manager sat down and explained everything in detail to me (I don't understand cars very well). Over all great experience and services was nd I will return when needed!
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May 2023 by Doug Clayton
Very good service. Car was ready on time. Took me into the shop to show me what was needed. Repair estimate was accurate. I will be back again.Services: Exhaust
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May 2023 by Turk Mitchell
I come here for all of my car repairs. The service is well done and timely. The service techs and staff have been friendly and informative at all my visits. They have a drop box where you can leave your keys and a note for overnight dropoff. Also, coupons can be found online to help save a bit of money.
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May 2023 by Rosemarie Reid
Very friendly staff and very efficient. Also knowledgeable. Would recommend this place to everyone.Service: General repairs & maintenance
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May 2023 by Jasper Hawkins
I was looking for a reliable place for a full synthetic oil change where I could get an appointment within a couple of days. Midas on The Queensway South in Keswick did not disappoint from the ease of requesting an appointment, having the appointment confirmed within 30 mins & them being on time to take my vehicle in for servicing. Excellent, friendly & professional customer service. We'll be back for a vehicle inspection, AC repair & our future vehicle servicing needs.Service: Oil change
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April 2023 by Daniel Gauthier
Very friendly and polite from the initial phone call and when I took my car in for the first time for oil change and inspection of other issue it had. Took time to explain everything to me, answered my relevant and non-relevant questions. Very fair pricing.I plan to go back as it is also a very convenient location.Service: Oil change
