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“After being a customer of Shoppers Drugs for many many years I found myself in a situation where I couldn't refill my High Blood pressure meds for a few days I asked the pharmacist there to cover me till then, but she flatly refused and was very rude about it. I knew The IDA was just a walk away so I walked over, Steven the owner pharmacist without ever knowing me without hesitation gave me enough medication to save me. He's had my family's business ever since.”
“I switched to this pharmacy after being with the Keswick Walmart pharmacy for many years. The pharmacist, Aziz is a personable, sincere and engaged professional, while Melissa is a one woman show who knows what I need before I need it. Thank you for reminding me that small pharmacies is the step back in time for trustworthy and thoughtful considerations towards their customers. (Not just another number)”
“Great pharmacy and great pharmacist’s and staff. Very knowledgeable and kind. They take the time to explain all you need to know about your prescription(s). Excellent pharmacy overall.”
“I recently visited Zehr's hot deli and had the pleasure of being assisted by Dillon. From the moment I approached the counter, Dillon's friendliness and great customer service made a lasting impression. He greeted me with a warm smile and was incredibly helpful throughout my visit.
Dillon went above and beyond to ensure I had a pleasant experience, taking the time to answer my questions and make recommendations based on my preferences. His knowledge of the deli products was impressive, and he made sure I left with exactly what I needed.
What truly stood out was Dillon's genuine passion for his job. He took pride in providing excellent service and making sure every customer felt valued. It's not often you come across someone who is so dedicated to their work and committed to making each interaction special.
Thank you, Dillon, for your outstanding service and for making my visit to Zehr's hot deli such a positive experience. I'll definitely be coming back, thanks to your exceptional customer care!”
“I've been using Walmart pharmacy close to 9 yrs now and haven't had one complaint. They are always helpful, professional and kind. At the risk of making them unbelievably busy, I highly recommend using this pharmacy.”
“I visited the Keswick Shoppers Drug Mart a few weeks ago, and Trish was extremely helpful in assisting me with expediting a very important document. She was patient, kind, and attentive throughout the process. I’m truly grateful for her excellent customer service.”
“Rexal was so helpful today. They have made a long term customer.
I was recently scammed by Shoppers Drug mart. Rexal worked everything out. Didn't charge a cent! Love their people. So helpful and courteous. They listened, and I genuinely felt cared about as a human.
For those of you interested, Rexal has a free, painless service, to transfer your prescriptions from your existing pharmacy over to their store. And it worked flawlessly for me.”
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“You should have a pharmacist that knows your name, that knows your medications, and knows your medical history. Ben’s is just that. Personal service, great value, and always there to help out their customers. As a person with several regular prescriptions each month, I would rather go to a pharmacist that isn’t open to midnight than those in the big pharmacy chains or tethered to a grocery store.”