Kincardine RONA is a local hardware store that has consistently provided excellent customer service and a wide range of products to the community. The staff are knowledgeable and willing to offer advice and suggestions to help customers complete their projects, whether it's a small purchase or a large renovation. The store has a good selection of home improvement and renovation supplies, catering to the needs of both DIY enthusiasts and professionals. Customers have praised the store's willingness to stand behind their products, with one customer sharing their experience of the store going "above and beyond" to resolve an issue with a failed appliance. The store's trade counter is also highly regarded, with customers commending the staff's expertise and polite demeanor. However, not all customer experiences have been positive. One customer initially felt unwelcome due to the transition from a larger city store, but over time has come to appreciate the store's local charm. Another customer had a less than satisfactory experience in the paint department, where they felt ignored and ultimately took their business to a competitor. Overall, Kincardine RONA is a well-regarded hardware store that offers a good selection of products, knowledgeable staff, and a commitment to customer satisfaction, making it a go-to destination for the local community's home improvement needs.
Great products, good prices, very friendly staff. Everything you need for renovations or new build.
August 2025
Staff was very helpful and friendly, l will be back
November 2023
Originally I didn’t feel welcome as I come from the city and going from big to small town store, it was a pretty drastic change. Nonetheless, with time, I’ve come to frequent the store and learned that this is the way of life here and not to expect city vibes in the country. Looking forward to stopping by on my next... read full comment
