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November 2024 by Malorie Barker
You’re not allowed in the store if you aren’t an aesthetician or hairdresser. Made the mistake of walking in to check it out and was told “I’m going to have to ask you to leave”.
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October 2024 by M St
Staff are not knowledgeable, and the staff wearing tracksuits in a “beauty supply store” is definitely not the way to go.
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August 2024 by Shelly Reid
The manager at this Location is enough to make me drive 45 mins to Belleville. Snippy and rude. I Won't be back.
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December 2023 by Mo “Mo Mousa” Matar
They are always the best, best management, best staff. Their goods are always the best, cheapest . Very high recommend them
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December 2023 by Salem Gillespie
Walked in and after a brief time an employee came over and ran into me with a cart. She was super condescending when she informed us that if we weren't registered hair stylists we weren't allowed in the store. Regardless of policy the snippy way we were spoken to was unacceptable. I operate my own cosmetics business and as a prospective customer I would never consider them for my supplies if this is how they speak to anyone off the street.
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April 2023 by Marissa
I’ve come in here for years to pick up my moms supplies for her, give her number and I have no problems at all. I go in today and i got asked for ID and now my mom has to call and pre pay for the stuff over the phone for me to get it for her??? (Called another location and was told something completely different and that i could go in and pick up her stuff and use the gift card this location gave to me) or we can just order it online and have it delivered right to the house. We will not be returning to this location again.
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April 2023 by Mahmoud Matar
They are always the best, best management, best staff. Their goods are always the best, cheapest . Very high recommend them
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November 2022 by Emma
I love going into CosmoProf and shopping because they always have my favorite Purology shampoo. Michelle is absolutely wonderful to deal with. She is so friendly and so helpful. Thank you!
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September 2022 by RDJ S
Wife's go to for hair supplies.
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June 2022 by Amy Truesdell
I've recently had two interactions with this location and each one was equally as good. The store has a great selection of products and brands to choose from, and the store manager was able to offer her expertise on items that I had not tried before. She was approachable, friendly, outgoing, and knows her stuff! I'm living for the subtle summer scent of the Hempz Coconut Fusion: Shimmering Herbal Body Souffle and Amika line of hair products! I'll definitely be a repeat customer, thanks for everything, Michelle!
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March 2022 by Sarah Crosby
This store is seriously not up to par as to what it should be. Managers that don’t even know how to cash people out, limited stock and empty shelves. And the customer service is appalling. I’ll never return to this store and it seriously has affected wether I’ll shop at any cosmoprofs in the future.
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February 2022 by Kashton Winters
Shopped here NUMEROUS times and always loved todeal with some of the associates and especially thestore manager. found out today the company let hergo, what a mistake that was. As a customer I can'treach out to the head offices for CosmoProf. However Ican warn others, the district manager is useless andcouldn't even ring through a customer on the cashbecause she Does NOT know how to do so. She'sconstantly walking around the store blabbing on thephone about BS. So unprofessional. I've heard hertrash talk other store managers, and associates whilein her kingston location. The shelves of products is halfempty, no fault to the associates, but all at thecompanies faults. As a licensed hair stylist living inkingston, I will no longer be supporting a company whotreats their employees with such utter disrespect.COSMOPROF Hope the company seriously reconsidersthis district manager they have running their stores.
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February 2022 by S O
The only review this store has is from the district manager, who is also the same person that abuses her associates and management, by bulling them and threatening their employment.this company seriously needs a reality check on who they have running their S/E ontario stores.
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February 2022 by Shelli Allen
Beautiful and bright new store!! Easy to shop with friendly customer focus!!
