Geek Squad, a brand of Best Buy, provides reliable support for a wide range of tech needs. With over 1,300 agents across all provinces, they offer services in stores, at home, and online 24/7, ensuring help is available anytime and anywhere. Their services include computer and tablet repair, data recovery, virus removal, spyware protection, TV installation and calibration, and smart home setup. Customers appreciate their courteous and helpful staff, who resolve issues quickly and at fair prices. For example, a customer with a locked iPad received prompt assistance from Brandon, who resolved the problem efficiently. Another customer praised Meaghan at the Kingston Geek Squad for helping a senior with a tablet password issue and making the device easier for her to use. Additionally, Geek Squad staff were courteous, polite, and professional when installing and adjusting a new TV, returning promptly to make it perfect. Overall, Geek Squad is known for patient, helpful service and quality support, making technology easier and more accessible for all users.
Brandon was so very helpful and courteous when I took my locked out iPad to Best Buy…he had it all resolved quickly and for a very fair price!! Anna Jones
June 2023
Good fast service. Easy drop off or online remote help!
June 2022
Matt & Ben @ the Kingston store were very knowledgeable and courteous !!