Indigo - Kingston
Book Stores
Hours:
945 Gardiners Rd Y011, Kingston ON K7M 7H4
Hours
About Indigo - Kingston
Indigo, a prominent bookstore chain, offers a diverse range of products and services to its customers. While the store is praised for its helpful and knowledgeable staff, who strive to make the shopping experience enjoyable, especially for those with disabilities, the prices of certain items, such as home decor, are considered quite high by some customers.
The store's book selection is generally well-received, with a good variety of genres, including young adult novels and manga. However, some customers have noted that the space dedicated to children's books and comics could be improved, as the front of the store is often dominated by home decor displays that appear underutilized.
Despite these minor criticisms, Indigo is recognized for its commitment to customer service, with employees going the extra mile to assist customers, even during technical issues with the store's systems. The Plum+ membership program is also highlighted as a valuable offering, providing additional benefits to loyal customers.
Overall, Indigo is a well-established bookstore that caters to a wide range of customer needs, from books and games to home decor, with a focus on delivering a positive shopping experience through its attentive and professional staff.
Most Recent Reviews
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September 2026
Had the most lovely cashier ever! Sam was so friendly, funny and just the sweetest! My interaction with them literally made my day better. And also got some great journals on sale:)
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September 2026
Fantastic staff, fantastic selections, wouldn't shop anywhere else.
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August 2026
Me and my friend came here to look at Jellycats and the cashier was REALLY friendly and nice. He was joking around with me and my friend and he made it a great shopping experience. I think his name was Sam. Thank you so much Sam 👍
More Comments(101)
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