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December 2023 by Kathy Mourtos
I had an EXCELLENT experience with the sales rep Chris Bourbonnais. He went above and beyond to help me find a car at a time when dealerships had limited supply of any vehicle. He was extremely knowledgeable and hard working. I also had an excellent experience with the parts department in the past. Clearly this dealership has good service in all areas. I highly recommend Chris and Kingston Dodge to anyone looking to buy a car.
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November 2023 by Rob Fenwick
I just had an incredible customer service experience at Kingston Dodge. Thanks so much to mechanic Tyler, Roxanne and Mackenzie in Service and Art in parts for help solving a mysterious transmission issue on my wife's precious 2010 Sebring Convertible.A great team here, kind, knowledgeable and incredibly helpful. ? It was a bit of a stressful day until we arrived to seek help with the car, and the folks in the service department have seen that! They got me a coffee and my son a pop, and we were able to sit and relax while Tyler got to work on our car in short order. I really enjoyed how personable Tyler was, he didn't rush us with our explanations and observations, and he listened intently. That willingness to listen and share information helped us discover what might be the problem with the car.Good old fashioned customer service can be hard to find in our current world, but it seems to be available in quantity here.Best of all? The bill was affordable! (oh and the service area and showroom was SPOTLESS. I mean like WOW spotless, and I usually dont care about such things...)Well done folks, I really appreciate you all looking out for us, and capping our frustrating day with such a great experience. ? ? ?
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November 2023 by Sarah Sleeth
I had a really good experience with purchasing my vehicle. Chris was very helpful with helping me find my next vehicle. I highly recommend him to anyone that is looking to buy a vehicle. He really listens to what you are looking for and how much you want to spend.
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September 2023 by Nick D
Had the opportunity to look at a truck through Kingston Dodge and we were met immediately with amazing customer service from the sales person, Chris Bourbonnais. When it came time to purchase the vehicle, both Chris and Trevor were very helpful, answered all questions and returned all calls. I would recommend buying with Chris and Kingston Dodge to anyone.
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September 2023 by Rob Rickards
Just picked up my 2023 Ram 1500 Classic in Hydro Blue yesterday. Chris, Trevor, Stacey and everyone else there were extremely helpful and hardworking to get me into the truck I wanted. The wait to pick it up was a little long, but they do say the best things are worth the wait . Thanks so much Kingston Dodge
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September 2023 by James Gowdy
Sending a Big thank you to Eric and Jesse for making the process easy. I traded in my truck for a Jeep Cherokee trailhawk. All my questions were answered shown all the options on the jeep, felt like I was hanging out with friends. Awesome customer service I’llDefinitely be in for regular maintenance….
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September 2023 by Dario Razum
Want to thank Eric, Joe and Trevor for making the process easy to join the Jeep family. All my questions were answered and I felt comfortable throughout. Already ordered upgrades from the Parts department and will be bringing in the vehicle for regular maintenance as well. Highly recommended!
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September 2023 by Paul Kempenaar
The Absolute Best!!!After my truck was written off from my first purchase here, the team here has been extremely helpful. Not only just with a new purchase but with helping us deal with everything else in between.A huge shout out to Gavin, Trevor, Eric and Stacey. You all have made this ordeal 100% top notch with all your help with everything and getting us back into something as close to what we had and as quickly as you did. We can’t thank you all enough.
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August 2023 by Susan Bain
Awesome experience! Joe May, salesman at Kingston Dodge went out of his way to make it easy to become a proud Jeep owner! Joe answered all my questions and patiently walked me through all the features my new Jeep has. I feel confident I’m in the right car and highly recommend taking a few minutes to let Joe put you in your dream ride! Highly recommend Kingston Dodge … great people who listen and put you in control!!
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August 2023 by Marco Novy
Purchased a 2023 RAM 1500 Rebel G/T and hands down it was the best dealer experience I've had to date. As we all know, dealerships can lack personality and that human factor. Not entirely their fault with the challenges put forth in this industry with having to meet sales targets and earning a living. Much like how nurses inevitably give the impression of being desensitized in a hospital (they generally are not obviously, but the daily grind I imagine makes it seem so).John Helsby and Trevor Meyer were really great to deal with I genuinely felt they had my best interest in mind and its not something I will forget. I left the dealership with my out of this world vehicle feeling totally satisfied and feeling great about my purchase. I've dealt with several dealerships and Kingston Dodge Chrysler tops the list by far.
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July 2023 by Alex Wood
I had a great experience purchasing a 2023 Challenger from these guys. Everyone was very friendly and helpful, and while it took the factory a while to actually get the car shipped to them, all I can say now is it was well worth the wait
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July 2023 by Sherry Lachine
The people at the dealership are top notch! Our car broke down enroute to a cottage last week, James and Joe and the team took such good care of us when we showed up with no appointment. Ended up buying a car (it was time) and was treated with such kindness, transparency and respect. They gave us a rental and we made it to the cottage. We are so pleased with the service, the people. Thank you!! xo
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July 2023 by Phill
Recently traded in my SUV for a truck here at Kingston Dodge. Gavin, Dave, Trevor, and the whole team were very welcoming and efficient. I felt I was treated fairly, and given great value on my truck and trade in. Highly recommend Kingston Dodge for your future vehicle needs.
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July 2023 by Robert Baird
Kingston Dodge provided great service for the brakes on my accessible van and exemplary service for me personally. They carried out only the necessary work without any attempt to sell me on further work. I could not ask for anything more. Thanks to the whole service department.
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June 2023 by Greg Reeves
Kingston dodge is the last place I’d recommend for service.Long story short. February I brought my 3500 dodge for warranty work and listed repair.They had my truck for 3 days and only 1/4 of the work was finished and my 300$ hubcap was broken.I paid my bill and tried to rectify the broken hubcap with Mackenzie. Makenzie instantly denied working on that wheel end. (Paper work & manager confirmed that was a lie)I returned the following day to speak with manager James. James asked for photos (showed / sent) he acknowledged the issue, and confirmed his techs worked on the wheel end.To this day. They have not replaced my 300$ hubcap THEY broke.Ironically, at the same time I was looking to purchase another new vehicle.I had a firm deal lined up with Joe on a new 2500. Based on the service I received, I’d never return, instead I purchased a GMC from Gan chev. (They treat me like royalty)
