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September 2023 by Bill Plasschaert
I stopped in to buy a few bottles of my favorite French sparkling wine and the staff was very helpful and friendly.
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December 2022 by Pablo Mendoza
Today, I went to LCBO Highway 15, in Kingston, ON, to buy something for my Christmas celebration. I was in the checkout line and about to pay when there was a power outage and therefore, the cashier was not able to perform the selling transaction.The manager of the store immediately asked the customers leave their items on the checkout counter and wait outside of the store in the inclement weather while the cash system was restored. That management decision was totally wrong due to the weather conditions. Only one customer left the store while the rest of the customers waited patiently at the checkout counters for about 5 minutes until the system was back online.The manager could have had a better approach to her customers and give them the choice of waiting until the cash system was restored, or give the customers the option to come back, but never ask customers to wait outside the store during a snowstorm.In addition, the manager embarrassed a client by ‘jokingly’ blaming the customer that the blackout was his fault since he was visiting the store. Poor judgement and mismanagement of the situation was very evident today at LCBO Highway 15 in Kingston, ON.
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December 2022 by mel potvin
Was refused service due to Quebec health card being used as my form of identification. Called another LCBO to confirm that was NOT the case. Woman at the counter was quite rude about it as well.
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November 2022 by Joel Cross
Great selection
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October 2022 by Julie Cayer
I did a promotion on White and red Don't poke the Bear its was thanksgiving week end sells were fantastic people were awesome to be with and staff were great to work with
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September 2022 by Black Hatter
Wish they had more staff for checkouts
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October 2021 by T A
Everything I wanted was in stock
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October 2021 by Michael Lamb
They always try their best to serve up the great service.
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August 2021 by Sue Graff
This location has great selection and it's close to the 401 east end. So nice not to have to go downtown or the west end. Food basics and a drug store let you skip in from the cottage, get everything done and back to the lake!
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August 2021 by Paul R
Not a great selection of fine wine, but very helpful staff. Product can be ordered online for delivery here. Wide selection of craft beer.
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August 2021 by Peter Sheremeta
Store not crowded (10:00 AM). Staff friendly, knowledgeable and helpful. Plenty of stock on hand.
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June 2021 by Richard Moller
Friendly and well informed staff.
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April 2021 by Raymond Dawe
Clean store wil.stock out town people
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January 2021 by andy Roo
Staff are very knowledgeable and personable
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November 2020 by Stirling Wight
It's just a great place to get what you want, in and out quickly. Some times a long line up outside.
