Lush Cosmetics Stone Road is a store in Guelph, Ontario, known for its fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. This particular location is a favourite for many customers, who describe it as an awesome store with exceptional and remarkable customer service. The sales staff are consistently noted as being super friendly, very knowledgeable, helpful, kind, and clearly passionate about what they do. They provide warm welcomes, are incredibly helpful and informative without being pushy, and offer great product recommendations. Staff are happy to let customers explore, including children, and assist by holding items at the cash. The business is also recognized for its care regarding sustainability and less packaging. Customers love recommending this specific store, enjoying the free samples and pre-wrapped gifts for special occasions, and look forward to returning.
Always helpful, but today the two staff really went above to help me find a scent I was looking for in perfume. Thank you!
July 2026
My special needs daughter and I visited the store yesterday the stafe were so kind and patient getting down at her level and asking her questions to help her decide what she wanted! She was very happy with her purchase and couldn't wait to show her dad what she had bought herself
December 2025
I’m always looking for handmade stuff which is really nice. Loved the way manger she helped me to choose gifts for my mom.