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December 2024 by kall noyes
seeing the way some of the managers treat their employees is… DISGUSTING. I am repelled at this and will not be shopping here again. Do better!!!
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December 2024 by Linda Fraser
I went to this location on November 11th to look for a winter jacket. I found what I wanted at a great price but it wasn't available in my size. I asked if any more were available. The staff were very helpful and when they were unable to find my size ordered it online for me. It arrived a couple of days later and is exactly what I wanted!
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August 2024 by Scott Guyan
The staff here always seem more interested in folding clothes or putting stock away than helping customers.
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July 2024 by Angie E.
Typical big box store. Store is feeling over stuffed. You need more staff. Long line ups at the cash.
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July 2024 by Ella Blackwell
I’ve never done a review of a place in my life. However, I thought it was necessary after what happened to me at this location June 19, 2024. I had purchased two pairs of jeans online and I decided to return one of them. I also found a pair I liked browsing in this location. The cashier and shift lead working there were absolutely lovely and nothing but courteous and friendly and exchanged the pair from online for the one in store. We had to return the first pair then buy the other instead of a straight exchange. That was totally fine as I also work in retail and understand sometimes systems are weird and things happen. The cashier checked me out and I was on my way. However, after leaving the store I checked my online banking and it says I was charged twice during the Mark’s transaction. I even went to my local bank and had this verified, and was told I needed to dispute it at Marks. I go back and the cashier and shift lead are very understanding and kind during the whole situation and even get the store manager to help me. The store manager was the most disrespectful, rude, and abhorrent person I’ve ever had the displeasure of meeting. There was an immediate attitude and I showed him my bank account with the information and the receipts and explained there must’ve been a glitch. I told him that of course I wasn’t upset as I also work in retail and things happen. He immediately looks at me with disgust and says “how old are you? Where do you even work?” It was belittling and it felt as if he were trying to take advantage of the fact I was young and less pushy. He tells me that he “doesn’t care” about the payments I was showing him online and even berates me and says I’m an aggressive tone that I needed to “drop my attitude” with him. I was genuinely so shocked and customers around me began staring because of the way this man was speaking to me. I begin crying in store and I’ve genuinely never been more embarrassed in my life. I have to excuse myself while this man goes to the back to further investigate after the cashier from before urges him to look. The shift lead even gave me tissues. After a while the manager comes back and gives me the refund and begins laughing at me because I was crying. This store has the sweetest employees, but the absolute most disgusting manager I’ve ever had to deal with that tries to take advantage of people that don’t know any better. If I EVER spoke to a person like this it’s safe to say I’d lose my job. The riocan centre location needs to do better with their management, so hopefully myself and no one else needs to go through what I did on this day.
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June 2024 by Claudio Machado
Very nice staff!
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February 2024 by Brian Richardson
My go to store, Shelley is the ? best .
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February 2024 by Alison Rayner
Good sales and selection!
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February 2024 by sue beamish
No one is ever around
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January 2024 by L Murphy
Got some great boots.
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December 2023 by Gil Strachan
Good selection of quality sports and workwear. The Windriver brand camping/hiking boots and clothing stand up to rugged use.
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December 2023 by Mitch Seguin
Good selection. However, their on- line inventory does not match what is available
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December 2023 by Tina Battrick
Great products And the employees are really nice
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December 2023 by Javen Wilson
Good sales.
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December 2023 by Bill Wittur
Very slow service.
