“Everyone in the Kingston area should make sure to check out this great local family owned business! Exceptional customer service and patience!
Our family has been clients for over 30 years now for both men’s suits and women’s clothing and even my wife’s wedding dress! Keep up the good work!”
“BEAUTIFUL wardrobe pieces and really great humans- that’s what I encountered when I ventured to Cloth on Princess.I went because my friend Lorna showed up at our friends night in such a great dress.. and when I asked where she got it - you guessed it - Cloth.I went for a dress and came out with great slacks and tops.Thank you Cheryl. ??”
“Gerry, Was great having the items narrowed down quickly and made suggestions for my son so we will be back.
Thanks Gerry
I was back and spoke with Christine who help my 14 year old 6'1 son. Narrowed items as well.
Thanks
Christine”
“Had an excellent time shopping for my 12 year old
Sons suit. Dane was highly knowledgeable and got us the perfect fit in everything and a lovely suit. His experience in guessing sizes that were spot on was impressive! Very courteous and excellent at his job. What a great experience!”
10AM - 5:30PM
253 Ontario St, Kingston
Mens Clothing
“Excellent service, great choices for men's shirts, found exactly what I needed for work and also some casual shirts too. Really friendly staff and a nice comfortable atmosphere for a quick stop in on your way home!”
“Great little store with nice variety of selections. The days I always stop in to browse from time to time, their's always this nice lady working there that's really friendly and we always engage in a conversation during my visits. It's nice to have an UNDR store locally instead of buying online.”
“Lance and Abby are the best! They helped us out with finding a specific size jacket up north and called the other location to reserve it. Very happy with the service!”
“The staff here are amazing! Ordered part of a sweatsuit in store, and another part online because they didn’t have my size. My online order got cancelled by Roots Canada, and I was extremely disappointed, as I wanted the matching pair. I brought the sweater back looking to exchange/return, and they found me the pants at another store, in the size and colour I wanted. Staff were absolutely lovely and went above and beyond.”
“I shopped today for a birthday gift . The young man I encountered was wonderful . I was greeted at the door offered help . Didn't need help so I went and picked out my purchase . Young man opened a second till and checked my purchase out so I didn't have to wait . Wonderful staff . Nice store .Very positive and quick shopping experience . Young man working is an asset to your store”
10AM - 6PM
945 Gardiners Rd Unit 39, Kingston
Mens Clothing
“Made a purchase with the support of Tino. He was a fantastic associate! I was in a rush and he understood that and was quick to help me. He made suggestions but was also not pushy on what I should do. He made the experience very friendly and enjoyable. Very knowledgeable about the selection within the store. The type of sales associate who makes shopping in person worthwhile!”
“Thank you Shelby and Alice. Really impressed with their friendly behaviour. Amazing customer service. They both helped me to find the right clothes for my kids. Made my day.”
10AM - 6PM
945 Gardiners Rd, Kingston
Mens Clothing
“I recently had to get fitted for a suit at RW & Co in their Kingston location inside the Cataraqui Mall. after not wearing one in over a decade. With an important interview just two days away, I was anxious about finding something that would fit well on such short notice, not to mention my concerns about the cost.
From the moment I walked in, Shirley, a customer service associate, approached me as I browsed the navy suits. I explained my situation and that I had no idea what my measurements were. Without hesitation, she immediately sized me up for a jacket, and unbelievably, the first one she picked out fit me perfectly. She did the same with the pants and a button-down shirt. In less than five minutes, I was fitted in the best suit I’ve ever owned.
Shirley was not only incredibly knowledgeable but also friendly and encouraging about my upcoming interview. To top it off, she applied multiple discounts, bringing my bill down by nearly half.
It was an outstanding experience, and I wanted to highlight Shirley’s excellent customer service. Thank you, Shirley @ RW & Co.!”
“Great selection and styles every season, good quality for such amazing prices especially since some items are 100% cotton.
I had a couple exchanges to switch sizes and the staff were so friendly and helpful, she actually found where everything was and got the sizes I was looking for within a minute. That would’ve taken me a while to find on my own.
Love shopping here!”
“I went to this location on November 11th to look for a winter jacket. I found what I wanted at a great price but it wasn't available in my size. I asked if any more were available. The staff were very helpful and when they were unable to find my size ordered it online for me. It arrived a couple of days later and is exactly what I wanted!”
“Sad about this location’s closure. Will be a huge loss for the students and young residents of Kingston looking for cool, trendy pieces.
It has the best selection of urban outfitters sale merchandise. Been finding hidden gems here for years!
Best of luck to all the employees!”
“The outlets are great! We always find great deals, especially on shoes and sports wear at Adidas.
My only complaint is the women's bathrooms are always in terrible condition.”
“We had the most amazing experience with Will at Starsnin the Cararaqui Mall location! Highly recommend you seek Will out. He took care of all our needs and was so helpful in deciding what was the right suit for my son. He had excellent recommendations and ensured the suit fit perfectly. An amazing experience all around.”