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October 2023 by Stuart Themens
Some what satisfied with service so far. We conducted an energy audit and the agent was less than friendly. Over $600 later now trying to book post audit and they don't make it easy.They are human and make mistakes, they have tried to offer improved service after the initial review. They did respond in an appropriate time frame.
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December 2022 by Dan Kaasalainen
Waited 11 weeks SO FAR for an energy report for the Canada Greener Homes Grant.If I am getting a new employee for the energy survey of my home I should be advised in advance. I would have agreed because two weeks instead of one for additional review is reasonable (This was disclosed AFTER the survey). 11 weeks with changing rationale for the delay is not reasonable. First it was trouble with their auditor portal, now it's that my report has been selected for a GoC audit. I guess they just found out now!Their advice: proceed with the renovations! Why would I proceed with renovations without so much as a draft report since I won't be reimbursed for renos not included in the report. Sustainable Kingston bears no risk so it is patently bad advice.TOTALLY DISAPPOINTED. SHOULD BE NO STARS.
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December 2022 by Jane Ladd
Just had an energy audit and was very impressed. The auditor was very friendly, professional, and informative. Would definitely recommend!
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December 2022 by Marie Lloyd
Pankaj and Caroline are endlessly helpful! Thank you both!
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December 2019 by Madeline Smolarz
The friendly, helpful people at Sustainable Kingston work hard to engage the surrounding community and educate citizens using thoughtful, well-rounded methods and campaigns. Thank you for your awesome Plastic Free Summer Challenge project in 2019! I know it inspired me, and hopefully many others as well. It's organizations like you who are going to inspire action to help the future of our planet the most.
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December 2019 by mary brooks
Makes an absolute mockery of "sustainable" by promoting things like Harpers burger bar. Because they use "local" beef, despite that being as bad or worse then driving a gas car.They say " Local products promote the local economy, reduce GHG emissions from transportation, and enhance our sense of community. " Which may, or may not, be true, depending on the circumstance. What is definitely true is, eating cattle is not sustainable at all. They should rename themselves "shop local", rather then "sustainable".We need something that promotes the environment, and this definitely isn't it
