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November 2024 by Christa Gross
Douglas at Queen St and Joseph at Ottawa St locations were very helpful, patient and well informed. They persevered until I found the type of storage situation that met my needs.
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November 2024 by C Beatrice
The Queen St storage location was great. The staff was SO helpful. I found the space clean and easy to access. A++
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November 2024 by Lone Ranger
No one has ever explained the terms and conditions as clearly as Douglas did. He’s truly exceptional at what he does, making sure every detail is understood. I couldn’t have asked for a better experience—thank you, Douglas!
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October 2024 by Smiley Gimbel
Doug was absolutely fantastic! The level of professionalism and customer service was top notch...there was a bit of a learning curve with the elevator and layout etc, but he was excellent in explaining!
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October 2024 by sasank cherukuri
Store is very good customer service from Douglas is awesome he explained all the details of the storage and Victoria helped me a lot with parking details. Awesome service??
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October 2024 by Trish Bartley
Very thorough and professional. The building and units are very clean and secure
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October 2024 by Rae Larke
Douglas walked me through the process
made it go very smoothly....he made sure i understood every rhing i needed to know.
Very respectful!!
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October 2024 by Charlea Glenn
This was my first time renting a storage unit. And it was an amazing experience during the set up and closure when I was done with it. During set up Douglas helped and made the process incredibly easy. They were very thorough, even offered a tour.
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October 2024 by Will Shortt
Douglas and staff were very polite and provided great customer service and throughly explained the storage units and rates. Satisfaction guaranteed!
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September 2024 by Tara Akuna
Super clean facility. Easy to load my things and I'm lucky to have found a unit close to the loading dock.
Customer service is amazing, I had great experiences with everyone I spoke with, which made it such a pleasant experience. Nice staff goes a long way these days and I will be recommending Access Storage from now on. thanks.
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September 2024 by Brubaker Bauman
excellent service by those who loaded and unloaded for us from home to storage to condo.
Great attitudes, care for the contents, quick and efficient.
Thank you!
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September 2024 by Susan Suriano
You cannot fight inflation but Access Storage employee, Douglas did everything in his power to soften the blow of raised rates and even offered a bottle of cold water to hydrate during negotiations. He suggested timely options that encouraged me to liquidate some of my dead storage and relocate the rest. Thank you gentleman Douglas.
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September 2024 by Angela Huang
Very nice staff and clean facilities!
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September 2024 by Jatin
Mr. Douglas have been such a huge help . He was very polite and informative. Highly recommend
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September 2024 by Carol Pagnacco
Awesome! Clean, patient folks and reliable in safety et Al
