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March 2024 by 羊咩咩
Stuff and manager are very friendly and very helpful, I would recommended for families and friends.
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March 2024 by Sam Vautour
Love this location, friendly and super helpful employees! You won’t be disappointed with service
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March 2024 by Greg Fisher
I had a great experience with this establishment! David, who was a new Trainee (had they not told me I would never have known!), was extremely thorough and very professional regarding his dealings with me. He also gave me a brief tour, and showed me where my storage was located, and even offered me a bottle of water afterwards, which I whole heartedly obliged!
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February 2024 by Bailey
Really positive experience at this storage facility. Staff were so helpful to make sure we had everything we need when dropping off a large amount of items (4 skids full of boxes).Friendly and kind people too!
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February 2024 by Drew Stokes
Bab and Tara are amazing to deal with. They have helped me with multiple storage units at the Overland location. Highly recommend!
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February 2024 by Kristen Carter
The units are heated, very clean and there is an indoor loading bay, which is AWESOME.No garbages to reduce waste related issues such as critters and bugs.The staff are super friendly and helpful
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February 2024 by Heather L
I love the big bay areas for loading/unloading and that they have 2 elevators for use.The place is clean and they offer free dolleys to use.The only thing I don’t like is that they’re not open on Sundays.
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February 2024 by KHUSHBU PATEL
Amazing service
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December 2023 by Matthew Daversa
Had an amazing experience at Access Storage and great customer service. Tara and Bab were excellent and very friendly. I would highly recommend storing with them at this location. Five Stars!!
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December 2023 by Blake Hartlen
Wonderful and efficient service! Tara and Bab were polite, friendly, and fun! 10/10 would recommend to any and all!
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December 2023 by Nathan
Friendly and helpful staff. Clean and safe storage units. Units are easy to access. There's nothing I could complain about. This place is perfect for storing your stuff. I had my stuff stored here for an entire year and when I moved it out everything was in the exact same condition as when I moved it in.
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November 2023 by Deb McGrath
Kim, did our agreement for our storage. She was very pleasant and knowledgeable. SHe also gave us the names of a couple moving companies that have been used by other renters. So far everything is good, but just starting our rental.
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November 2023 by Jin
I rented a storage unit at this place and had a positive experience with their service until a new manager, Bab, took over. Unfortunately, under his management, I've noticed a lack of promptness in addressing customer needs and a tendency to provide unclear responses to inquiries. I sincerely wish that this location reinstates the previous manager.
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November 2023 by Debbie O’Krafka
We had a great experience while storing my dads items. Easy access, clean and safe. Would highly recommend.
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October 2023 by Andrew
The facility is clean and well organized. Kim, the Assistant Manager was extremely friendly and helpful and the whole sign up process and initial move in was very smooth and easy. I highly recommend Access Storage - Kitchener Rockway if you find yourself needing a storage locker.
