-
November 2023 by Alex Mikhailov
Bits and pieces.. Literally.I bought a $157+tax chair at the shop and from the moment carrying it to the car I saw black substance dropping from the chair. I asked the staff opening the garage, who answered 'you can wipe it'. So I did, after getting home. But the bottom of chair started brittle apart as lifted it to wipe, to an extent that I would damage further by trying to wipe it. I asked the shop for a refund, and they only responded "NO REFUND, but I can SELL it for you."So I wiped and wiped and wiped, and still, these black things won't stop falling from the chair and I started finding it literally everywhere, on the carpets, clothes, beds, etc..What's more outrageous is, I found the original tag while cleaning, so I searched the original price. It was $180+tax. This store sold it at $157+tax, in the condition that falls apart and leave black trace all over the place. No way they didn't know the original price.The chair is now sitting in the storage because it would otherwise ruin the whole house. I'm never going back to this store again.
-
August 2023 by vanessa parker
I just came home from picking up a rug I bought over the phone . The young man that helped me was delightful. The owner not so much as she wanted to charge me to load it into my car! It took 3 people, it was heavy but there was no need to be rude to me. I had already paid for it over the phone and explained that I need help. No mention of an extra fee, I mean really. When she shut the delivery door in my face I thought well this is the last time I shop here. I love old things so I thought this place was great but I won't stand for rude ignorant people serving me. This wasn't the first piece I had bought there either. She should take a lesson from the young man that worked for her.
-
March 2023 by Shane Rousseau
Such good people! Our employee at Comfort Keepers Senior Care was shopping here and had dropped her ID badge; Karen was so kind as to call us and inform us so that we can recover it! Thanks so much to Bits and Pieces Furniture & Decor! We truly appreciate you!
-
December 2022 by Lori South
This a great consignment store of well-appointed pieces of furniture, art and other collectibles. It's a great place to browse too.If you wish to place something on consignment with them, they require photos and dimensions and they will contact you!
-
October 2022 by Rick Leffler
Wide variety of quality consignment goods. Store was clean, goods spaced out so they were easy to view. Checkout was quick. Debit or cash, no credit card sales. Location in a strip mall so parking can be challenging at times. Customer flow was steady but it was not crowded
-
August 2022 by J T
Very clean store, very nice staff but, very expensive, I found much cheaper else where.
-
August 2022 by Cathleen Audrey
Always an interesting assortment. Good quality and good prices.
-
May 2022 by Kim Brash
We were in Kitchener, with my senior mother, looking for a bed. Mom recommended this store, as she had had success here before.We found a lovely 4 poster bed. The height of the posts were somewhat tall. Brilliantly, the top portion of the posts can unscrew to make them lower!My husband and I took the posts off and the bed looked even better.Marge, the owner, felt the need to loudly and rudely yell at us telling us to ask for assistance. We decided to leave the bed and the store. I told Marge I was taken aback by her rudeness. She proceeded to give us a long story about someone else breaking that bed, and she had to have The Strippers fix the bed. It was so expensive…..etc etc etc.Unfortunately, we did not find another bed my mom liked. We returned to Bits and Pieces. We did purchase the bed, with Marge still being incredibly rude. We also discovered that she also owns The Strippers, which charged her so much to fix the bed! Something doesn’t add up in that story.If you choose to go to this store, keep in mind the furniture is lovely, but the owner is not!
-
February 2022 by Aniruddh Vijayvargiya
Great collection of quality vintage furniture. All items in the shop were in excellent condition.
-
January 2022 by Gordana M.
Horrible customer service, one of the owners, Margie, regulated her business only in her advantage - as a consumer, no any rights even if you end up with a cabinet what literally falls apart on the day of delivery, my other peaces were delivered dusty and with a crumbs and garbage inside the drawers regardless of me kindly asking the owner to clean the furniture before delivery.. From consignment point of view, even worst - you will be forced to put up with waiting for your own money even over a month peace is sold bcs " they do not have time to deal with all invoices at all the time" Margie forced me to re- consign the table which I paid for and realized that is to big for our new place .. she made double commotion on it All I asked was to bay different table ... Ancient computer system, endless wait to get paper Invoice... Rude owners and stuff, entitled and make you feel you should be grateful they are doing business with you ..
-
September 2021 by Tammy Hammond
I have been helping my SIL who is looking for table, chairs, and a china cabinet and came across these beautiful pieces! I took photos and sent them to her, but also wanted to post them with my review. They are gorgeous! I swear they weren't even used!!
-
September 2021 by Natasha Jackson
Bigger than it looks and packed with unique pieces. I really enjoyed having a browse. The two ladies were super helpful, honest and just generally lovely. I was given a beautiful pansy with my purchase and it certainly brightened my Easter. I will be visiting again because this was a delightful experience.
-
September 2020 by Rhea Trottier
Really loved stumbling across this store today! All of the pieces currently available are in really good shape and priced very fairly. Also the two ladies that greeted us and answered our questions (dont know their names..) were very friendly and helpful! :)Will definitely be back regularly to check out what else comes in!
