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November 2023 by Tanner Dupuis
Amazing experience with Collins this weekend.All suits for the wedding party were ready on time, adjustments were made instantly for any fitting errors, and they were very helpful with storing and returning after the date.The whole experience was very seamless from start to finish! Shoutout to Melissa for being so helpful with alteration requests closer to the date of.Thank you!
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November 2023 by Rebekah S
Our experience with Collins has been interesting. Bouncing between 2 stores for people was difficult and a lot went wrong but Amanda at the kitchener store was fantastic with helping sort out the mistakes that hamilton store left us with the day before our wedding. Words cannot describe how awesome she was at keeping me calm and getting everything sorted out in a timely manner so our wedding party made it to the venue on time for rehearsal (they were 2 hours from the venue and pieces arrived at 1pm rehearsal was at 4:30). Highly recommend dealing with Amanda and her team at the kitchener location over any other collins locations. Thank you so muchRebekah and Kelley Webster
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October 2023 by Evan Lobsinger
The tailoring I received on my tuxedo pants was so poor, I actually laughed when I first tried them on. Rather than hemming and tailoring the pants as requested, and shown with a similar fit I had with a pair of my pants, they simply rolled the material inside the legs and stitched it together.Although the saleswoman assured me their tailor would be in shortly and could fix the issue, I had no confidence that this could be done. So I reluctantly paid the remainder of the balance for my tuxedo and found a tailor who knew what they were doing. Who audibly gasped when I showed them the pants and the fit.I would not recommend shopping here, spend a few more dollars and go somewhere else in the region.
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October 2023 by Milan Tepic
Friendly staff and swift service, though you do not get to try on your shoes so be warned they might not fit.
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September 2023 by Adam H
When we forgot one of the ties they drove over to our house to drop it off the day of the wedding AND fixed up all of the groomsmen’s ties an hour before our wedding. Fantastic service!
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August 2023 by Glynn Manchester
I've done a few rentals with Collins. Joe always does a great job. Great prices on suits as well if you want to buy!
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June 2023 by Alicia
Rented suits for a wedding. Good variety of options. We have rented suits here before and have had a good experience. Joe is amazing to deal with!We did have a bunch of issues with all six groomsmen suits rented. Pants were too short, shirts were too short, holes in shoes, etc. Collins did their best to overnight new sizes for everyone. Most issues were corrected prior to the wedding. Overall, would still come back.
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June 2023 by Benoit Duplessis
Dont by online with them. Emily Montanaro the sale manager is dishonest. I send the merchandise back and they dont want to refund me!!!
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May 2023 by Jeff MacIntyre
The team here is great. Very accommodating and knowledgeable. Highly recommend Collins for tuxedo rental, purchase or other clothing needs.
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April 2023 by Jessica Rodrigues
Very patient, attentive staff who are incredibly good at multitasking appointments and walk-ins. We feel confident in our choices for our special day thanks to their team!
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April 2023 by Daniel Smith
I have bought several suits from here now. Selection is always good but the service is what really keeps me going back.
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February 2023 by Peter Sukara
Jo jo and his team were great.Took care of me from start to finish regarding my clothing needs.
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December 2022 by Jonny Néné
I've been here twice now, once to get fitted for a suit for a wedding, and another time just recently to grab a few accessories for a Christmas party. Both times were great, my suit fit excellent and I had no issues. I recently stopped by to grab a tie, pocket square and socks. Joe is a solid guy, he gave me a deal on the items which was totally unnecessary and greatly appreciated. That sort of customer service is what gets you repeat customers. I'll certainly go back next time I'm in need of some formal attire. Thanks Joe!
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December 2022 by C W
Top notch!Competitive pricing for rentals with unbeatable customer service. If you're planning a wedding a reading this- pick here!
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November 2022 by Chris Lajeunesse
Wonderful experience and outstanding customer service. Joe made a special trip to London for a last minute alteration - fantastic service and professionalism. Highly recommend
