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February 2024 by Rob
A bit cramped when it's busy and associates are replenishing the footwear. A vast selection to choose from.
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January 2024 by Darrell McDougall
Factory shoe is a great place to buy shoes.They have good pricing and a good selection. Also all the shoes are out, so you can just find the ones you want and try then on. No trying to find an employee and then waiting for then to go and get you the shoes you want. The only thing I would say is I wish they had more half sizes.
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December 2023 by John Bowers
Great friendly service. Fair prices. Lots of stock. They even have sandals for our vacation in mid December.
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December 2023 by Michelle Sabourin
Tristin was an absolutely amazing help. We took our two elderly parents in to get new shoes and he couldn’t have been more patient and helpful. Great experience! Thank you Tristin!!
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December 2023 by Tara Vail
This store is so expensive, more expensive for women. I thought the whole point of their slogan is why pay full price for shoes. Their shoes are not made in canada and have inferior material that will break down very quickly. Discounts on some shoes you may find but not necessarily in your size 55.00 after that 89.00 to 119.00 or higher. If brand name shoes are made in Indonesia for Canadians I don't think they're real.
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November 2023 by Ashley Carter
I came here just to use the custom orthotic machine. I have low arches so bought the pair it recommended. What a huge difference just wearing the shoe, can't wait to use them for an 8 hr shift.
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November 2023 by Joyce MCCUTCHEON
I have ordered twice now from Factory Shoe and have been very pleased with the prompt delivery and the quality of the shoes received. I also appreciate that they have very good communication in regards to your order.
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October 2023 by Eritha Huntley Lewis
The variety and selection at the Kitchener store were very good. The range of choices makes this store our favourite. We could easily find shoes for everyone in the family here. The service provided by Mattie and her team was also exceptional.
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October 2023 by Droppin' Dave
Debit machine would only take $50 after I spent an hour picking out shoes. There must have been like 20 staff in the store and not a single member mentioned the issue with the debit machine. Went to pay, and walked out the store with nothing. Waste of time.Went home, found the same shoes on the company's (Puma) website for $20 less, I then signed up for their newsletter and got an additional 20% off.At Factory Shoe, the shoes I was going to buy were marked at $85+tax, I ended up getting the same shoes for $59.65 shipped to my door. If you are buying shoes, you may want to shop around a bit.
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August 2023 by John Kay
Great selection of shoes at reasonable prices.They carry many quality brands not found in some other local stores. Wide selection of styles and sizes. They also have a good selection of very large (13+) sizes!
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August 2023 by Justin Wong
Great selection of shoes at very reasonable prices. Good quality brands, good sales available. Even have steel toed work boots which I didn't know. Employees working are always helpful, tap to pay is available
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August 2023 by Kurtis Bromley (Senior Earl)
Always get my WORK BOOTS here as this is where my company boot card program is.The service is great! I had an issue that required warranty assistance, but I'd lost my receipt!After 7 months they helped to find the purchase on their end and I walked out with a replacement set of Timberland Pro Boots.Great experience all around!I find no boots last more then 6 months, so it's great to buy from two companies to honour a 12 month warranty!
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July 2023 by Todd “Megatron” Scully
What is key about anything when it comes to sales, your product(s) you must have a huge selection and alot of name brand items you will have a successful business!And this business has it all! You name it and I will guarentee you that they will have it or definitely make sure your in great shape to locate such item that ya request!Massive selection, great staff, hugely helpful people and prompt sales makes it do easy to spend money at this store!I will and always shop at Factory Shoe in Kitchener on Victoria St. North location. Thank you all to the staff for your insights and class!
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June 2023 by vaibhav wade
Very big collection of shoes. Geetika helped me to get right anti slip shoes for my job. She was very pleasant to talk to. She also explained me the difference between the Skechers shoes varieties and suggested me the best ones.
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June 2023 by Sri Tilak
I recently purchased shoes and slides from the factory shoe and was impressed by the quality of the service they provided especially geetika! She was helpful in giving the suggestions and for selection of the products as per my preferences and she made my shopping easier than I usually do! Thanks for the help and pleasure shopping in factory shoe!
