FreshCo Westmount & Ottawa is a neighborhood grocery store that offers a good selection of foods in a clean and well-stocked environment. Customers appreciate the friendly and helpful staff, with some mentioning staff members going above and beyond to assist shoppers. The store features popular items like fresh corn tortillas at affordable prices and has recently improved shopping experience with self-checkout options, reducing wait times. However, the store can be messy and unorganized at times, and the freshness of fruit, especially strawberries, is inconsistent. Some customers find the spice and seasoning selection limited, missing common items like dill weed. Price matching policies can be confusing, with changes in rules and limited authorized cashiers. Despite these issues, many enjoy shopping here and appreciate the welcoming atmosphere, especially children who enjoy the store’s dog statue. Overall, FreshCo Westmount & Ottawa is seen as a convenient and friendly neighborhood grocery option.