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December 2023 by Stephen Eadie
I have 4 cars in the family fleet. I have always picked this location for oil changes outside of the dealership. The staff are generally friendly and knowledgeable. I have nothing negative to say about this location. I will continue to use their services in the future. No reservations recommending them.
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December 2023 by John Dale
Was their this afternoon they where absolutely awesome pointed out some issues with my vehicle and offered to top off my oil till I get the problems fixed I would highly recommend this oil change business they where very honest witch is rare these days I will continue to do business with them honesty is the most important part of business you can definitely trust jiffy lube at highland and Westmount once my issues are repaired they will be the only place I will have my oil changes done as well as their other services I'd give them 10 stars if I could thank you Jerry and staff your awsome
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November 2023 by Aidan Schlumkoski
Got my winter tires and my oil changed at JiffyLube and what a great experience! The staff was very knowledgeable, worked efficiently and informed me about what they found and gave me their honest opinions. Brianna was especially amazing! Great customer service, can crack jokes, and has a great smile that makes you feel welcome when you walk in! Thanks again!
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November 2023 by Rebecca Somerville
The staff is extremely friendly, polite, helpful, give suggestions but aren’t pushy. Their quality service is fast and efficient . The place is clean and tidy. I don’t go anywhere else.
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November 2023 by y z
First of all my car was out of battery and when I get to the shop we stopped my car to test the battery however my battery didn’t work and the jeffy lube team was working hard on my car while it was outside the shop in this cold weather. I would like to say thank you very much for the team that was work on my car and get it fixed perfectly.Special thanks for those great team.⭐️⭐️⭐️⭐️⭐️
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October 2023 by Mike Monteith
When I pulled in for an oil change the young lady did some checking on the electronic oil tracking monitor and advised that I had 25% of oil life still remaining. No need for an oil change yet and away I went for another 8 weeks. Very impressive.
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October 2023 by Sabrina Bendall
I have been a very loyal and happy customer of Jiffy Lube for many years. I had been going to them for oil changes and all lubrication top ups since I had started driving and not once had an issue or bad experience. However, today I was refused service from 2 ladies because of a broken d/s in my oil. I knew of the broken d/s, as did they. They had given me an oil change with it multiple times before. (To clarify, not specifically the 2 ladies i had dealt with today, I had never seen them before) When asking where to go with help with the issue I got an "I don't know, but not us, we don't do that" with a rude look. They acted as if they just couldn't be bothered, it wasn't their problem and they certainly didn't want to offer any ideas or services. Went literally next door...right next door to Mufflerman just to test my luck and they were more than happy to provide the service last minute while on a super tight schedule. When I had told others I knew of the issue I was faced with, they were very confused as to why exactly I was denied service or when the policy "We can't change your oil with a broken d/s" came into play because usually they have their own they'll use if your d/s is broken. I could be wrong, and policy is policy...but the experience just sucked and the " dont ask us because we know nothing and that's your problem not ours" kind of attitude just rubbed me the wrong way a little. Thanks to Mufflerman for saving the day!
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September 2023 by Lorie Schmitz
I was just at Jiffy Lube, and Amanda served me. She was awesome!!! She made me feel very comfortable and answered all my questions. And then she offered to check my tires, air pressure.??? as a widow, it was nice to be served by girls. There was two of them there that were so helpful.
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September 2023 by S S
I went there for an oil change, so I have very limited experience. They told me that I have my oil leaking, but since they didn't wanna go under the car, they just popped it up with oil and asked me to get it checked n fixed which I suppose is fine. Staff seemed friendly. They told me that they will email me the receipt which I never received
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August 2023 by Cyberz
Went here for the first time for an oil change with very little knowledge of cars, the two women working there were polite and friendly.As it turned out, I actually wasn't even due for an oil change, and the previous drive in maintenance I went to was having me come back for maintenance much much earlier than needed.At Jiffy's they didn't try to get me to get an oil change early, and in fact told me to come back later when the car did need one.Great first time experience!
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August 2023 by Harsukh Kohli
My car was serviced by dhawal. He was very professional and helpful. He also gave me some great recommendations for my car and solved all my queries. Had a very good experience overall
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August 2023 by Travis Pettipas
One of my best friends stops by for an oil change on August 4th due to being slightly over mileage. She went 10 mins before closing and instead of telling her to come back tomorrow, they tell her she doesn't need an oil change until the red oil light comes on because there's still oil in her car. Luckily, she had the sense to check with me but this is an unacceptable comment from an oil change shop. I told her to never go back to Jiffy Lube. You can't trust somebody who gives advice like that.
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August 2023 by billy d
Noticed after returning home from an oil change that the engine pan was being hung on by only the front two screws and scarping on the asphalt.After looking under my car, I noticed they had tried zip tieing the back corner on to hide it.After calling and asking, I was told there is nothing they can do about it and to go to PartsSource for screws to fix myself.I am very disappointed and will go elsewhere from this point further.
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August 2023 by Tyler Pickering
Great work, well coordinated team and fast and efficient. Got everything done I needed and didn’t sell my anything extra. Entire team is great
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July 2023 by Adam Bryan
They are always the most helpful, efficient, and recommend things for me at all price points and not just the highest tier option.
