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February 2024 by Miss C
Friendly honest service
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January 2024 by Joseph Bergel
We would highly recommend KW Mitsubishi for any vehicle purchase. Not only are we very happy with our Outlander but the staff went the extra mile in explaining things to us. Brad was exceptional to work with, easy going and very informative. Thanks again for such a great experience!
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January 2024 by David Hu
Very bad service. No intro of the car, no suggestion, no test drive, and shut the door on us.
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January 2024 by Bashar Sabbah
I bought an electric car.I discovered they didn't provide accurate information.I dealt with Brad and Jamie.Jamie was rude when I addressed the inaccuracy of information they provided.I don't recommend this dealership.
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January 2024 by Ramandeep singh
It was a pleasant experience at KW Mitsubishi. Salesperson Kaitlyn was very professional and Polite. If you are looking for a new Mitsubishi, this is the right place to buy from. Kaitlyn will get you a good deal.Highly recommended.
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January 2024 by Amy M
Outstanding service. Timely, efficient, and kind. Carl and Cam do a great job! Thank you!
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January 2024 by Ulrik Bedos
An absolute gem in the car industry. Quick to answer, great price and more than anything a human approach to dealing with you. Brad was fantastic and I strongly recommend contacting him.Will definitely come back for future cars!
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December 2023 by betty kurian
Brad was very clear and transparent in helping us buy a car. One of the best services ever seen. Also thanks to Jamie for all his time and effort.
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December 2023 by Stoian Film Productions
For the past year or so, my family and I have been looking for a car to replace our old Lancer. We tried looking at Brands like Toyota, Hyundai and Volkswagen, and while the cars are nice and the people were friendly, the 2024 Outlander spoke to us the most. So, we bought the new car and it runs great! The interior is large and spatious, the sunroof is a cool feature, the 7 seats are also very cool (although I'd say the last 2 work much better on younger kids or pets compared to adults). One associate who helped us quite a bit when testing out the vehicles was Brad, he answered all our questions, came with us on the test drives and helped us complete our purchase. And I will say, for the size and shear number of features for the 2024 Outlander, the price is pretty decent, especially compared to other models on the market. I would recommend the Mitsubishi brand and this specific dealership without hesitation!
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December 2023 by Kevin Burgess
Great service from both Jamie and Brad. Our first time leasing a car in Canada, and they were really helpful, absolutely no hard-sell tactics, and just helped us get the car we wanted with minimum fuss. From the small points, like a full tank of gas when we took delivery of the car, through to the friendly approach, and a great trade-in process for our old vehicle. Would definitely recommend if you're after good value and good service.
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November 2023 by Faizan Ahmed
We went to this dealership to buy a new vehicle but ended up putting a deposit for a used car. However, we later changed our mind and asked for a refund. They were quick to agree to return the whole amount without any hesitation although we had used a lot of their time even after their working hours (while finalizing the deal for the used car).During our discussions and dealings I found them to be very honest and straightforward. After having gone to almost all the dealerships of major car brands in London, Ontario I felt that my interaction with Brad and Jamie was very different. Both were very cooperative and honest with us. I felt that interestingly they lack any deceit or push to buy their products. They busted the lies another Mitsubishi dealer told us about losing the warranty if we didn’t take the $1500 hitch from them or if the oil changes were not done at Mitsubishi dealership. Had I not decided to go for another brand car I would have definitely bought the Mitsubishi from them.
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November 2023 by Heather Clifford
Our salesperson, Brad, was extremely helpful during the process of buying our new Mitsubishi vehicle. When we picked up the car he took the time to familiarize us with all the new features. We would highly recommend him.
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November 2023 by J Coleman
Had a really great experience buying a new car from KW Mitsubishi. Kaitlyn was fantastic, she was professional, efficient and very knowledgeable. Would highly recommend KW Mitsubishi for the great sales and service the team there provided.
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October 2023 by Erick Lemus
It was a very pleasant experience with this dealership; honest and not pushy at all, dealing with Brad was a breeze as he is highly professional. Best prices around southern Ontario. 100% recommended.
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October 2023 by naomy akamine
I felt compelled to write to you about the excellent service we received from Brad during our recent vehicle purchase. From the beginning, his approach was simply sensational. As newcomers to Canada, the process could have been daunting for us. However, Brad's patience, comprehensive explanations, and unwavering support made each step clear and seamless.We genuinely appreciate his dedication to ensuring we felt comfortable and informed during our purchase. It's clear that Brad isn't just doing a job; he is providing a service with genuine care and professionalism. We feel a strong sense of trust in him, a testament to his experience and the quality of his character.We wanted to ensure that this exemplary service did not go unnoticed. We are not only grateful, but also impressed. Our most sincere thanks to Brad, we will definitely recommend the dealership, especially for the excellent experience they provided.
