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February 2024 by shawn duncan
Bought a car there I recommend kp kandarp patal as a sales associate when you go
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February 2024 by BustedBushPig 1
Very friendly staff, excellent service. Quality repair on my car.
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February 2024 by Helen Lumby
I was pleased with the service. Found the bill to be high.
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February 2024 by Natu Eyob
The worst dealer ever with bad services. Sold me a car with a scratch on it and wouldn't fix it and don't answer phone calls. That's very irresponsible. I wouldn't recommend that dealer to anyone.
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February 2024 by Bilal Zeineddine
I had a great experience with my truck the service desk Samantha was incredible, helpful and kindPlus, her service manager helped as well. I was very impressed with a Kitchener Ford thank you to all.
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February 2024 by Chris Fordyce
Kevin was great! I got my corvette for a steal!?
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February 2024 by Ron Heise
Thanks Again Kitchener Ford Service, Candy, Guenther, Andrew, Angus fast friendly and efficient. Ron Heise
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February 2024 by LUIS EA
I just brought the company's car to a routine maintenance and the service was good. The lady who helped me was very courteous and helpful. The only thing I missed there was cup of complementary coffee.
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February 2024 by Xelix Xopez
Great service department but comes with a hefty fee
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February 2024 by brad noble
Kevin Tran is the man. Also I got this car as a steal. Thanks Ford!
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February 2024 by London C
Had to take vehicle in to get some warranty work done among other things. Service advisor Terry C. Was phenomenal. Pleasant, understanding and easy to deal with.Considering a vehicle purchase soon and it just may be a Ford simple because I feel the service advisor cared about me as a customer.
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February 2024 by Allison Aultman
Amazing team Amazing service. Great place to buy your next vehicle or get service on your current vehicle
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February 2024 by Sukh Saran
Overall satisfied with the service
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February 2024 by Kyleigh Howes
I’m not sure how this dealership has any good reviews at all to be honest, it’s shocking the amount of people that say their experiences have been good.I should have known from a year ago it would be a bad idea to buy from them after they couldn’t find an issue with my truck, and the transmission ended up going on it. And people telling us not to buy here.We came here a few weeks ago to purchase a newer truck, and ended up being treated terribly and jerked around the entire time. After finding a vehicle we liked (sales guy was amazing, which is the only good thing about the experience), it all went down hill from there. The finance guy would call/text daily, saying he needed one thing, then another, then another. Almost 2 weeks later, when we went to sign our bill of sale the price increased $11,000 and were told we couldn’t remove the additions that were added (warranty). This after sitting for an hour waiting to sign and leaving work early. We really wanted the truck and sacrificed the extra money and signed. The next day after getting a lawyer to look at the bill of sale for curiosity, he told us that we had been completely scammed, and we in fact did not have to get the additional things added. It was ‘criminal’ what they did.After much back and forth to remove the additions, more time waiting again for the vehicle, we signed the papers and left, almost in tears. Then today we see the car we traded and said they were going to send to auction, was now for sale for double the amount they gave us.As someone that works in customer service, I’ve never felt so violated and taken advantage of. And to not even get an apology from the people involved (other than the sales rep).I truly hope this review helps others out there and they don’t get treated the way we did. Go to Reliable or Parkway, they will treat you like a human, not a number.
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February 2024 by Santino Tonigussi
I had the pleasure of having Kandarp help me with the purchase of my new truck. I have nothing but great things to say, from start to finish he was there to answer my questions promptly and with great expertise. If you are looking for a low pressure sales man with great knowledge don't hesitate to reach out to KP! I look forward to purchasing my future trucks with him.
