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November 2025 by Kenneth Ian Patingo
Adam Vitug was really excellent in accommodating me during my purchase of Nissan Kicks Play SV.
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November 2025 by Kanagaraj M
Kichener Nissan offers the best deals. We have went to a few other car dealers and we can clearly say that this dealer has the best staffs and offers. As a new comer to Canada, Our leasing experience was awesome here. 100% recommended... The people whom we interacted with are Tom, Deepak, Christina & Adam. They were so friendly and understood our requirements.
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November 2025 by Mike
Great car buying experience! From quick responses to questions to making sure I was set up in my car before I left the lot, Tom Moore was amazing to work with! Need a car and looking at Nissan? Go see Tom! I have a dealer a block from my house but made the drive to Kitchener and I’m glad I did! You will be too!!
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November 2025 by Ashton
Service was great!
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November 2025 by Shazy
I had a thoroughly disappointing experience at the dealership's service department on November 21st, 2025. After confirming an appointment for winter tires swap on Friday at 10:00 AM, I arrived to find that there was no record of the appointment in their system. The service representative then informed me that I would have to leave my vehicle for the entire day, with the tire swap taking place between 3-5 PM. I explained that this was not feasible for me, as I had other appointments scheduled throughout the day, but the representative was dismissive and unwilling to accommodate my needs. The entire experience was unpleasant, unapologetic, and unprofessional 😞
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November 2025 by Tarun Rathod
Extremely Disappointed With Delays in Parts Replacement for My Nissan Kicks
I am very disappointed with the service experience for my Nissan Kicks. I brought my vehicle in for a simple part replacement, and what should have been a quick fix has turned into an unnecessary, frustrating delay. I was continuously told that the part was “on the way,” but there was no clear communication, no proper timeline, and no follow-up from the service team.
Because of this delay, I had to manage without my car longer than expected, impacting both my daily routine and work schedule. What makes it even worse is the lack of responsibility—no updates unless I called, and even then, I received vague answers. For a brand like Nissan, this kind of customer service is unacceptable.
I expected better transparency, faster response, and more respect for customers’ time. I hope Nissan improves their service process and communication so other customers don’t face the same inconvenience.
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November 2025 by heartonasleeve1
What can I say. Kitchener Nissan met our budget. Outstanding service. Teah went above and beyond and was very knowledgeable on the Murano we purchased. Thank you thank you thank you!
Todd and France
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November 2025 by L Y
I came in and I was welcomed with professionalism and knowledgeable sales consultant Tom Moore. I knew I was in good hands the way he took care of me. When I picked up my 2025 Nissan Rogue, Tom sat next to me and explained to me one by one all the features of my beautiful car. I'm soo happy and loving ❤️ my new Rogue. Thank you Tom !
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November 2025 by KEANGELO MONTORO
On my recent hunt for a vehicle, I know one person that I can trust the most. Tom Moore! I have purchased 2 vehicles previously from him and this time was not going to be any different. I was not going to go anywhere else. I called him up and he told me he was now at Nissan in Kitchener. I drove from Toronto to see him. 48 hours later, I picked up my Nissan Qashqai. Tom never disappoints. I will follow him wherever he represents. His knowledge of the industry, professionalism and great personality makes purchasing a vehicle easy. No pressure, no written sales pitch. Just him listening to me and understanding my needs within my budget.
Thanks Tom for being amazing!
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November 2025 by Ahmed Adhil
I had an excellent experience working with Tom Moor at Kitchener Nissan. From the very beginning, Tom took the time to understand my budget and needs, helping me choose the perfect car without any pressure. He kept me informed about all the latest promotions and ensured I received the best possible deal. Very kind, professional, and definitely a great asset to the Kitchener Nissan team. Thank you, Tom!
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November 2025 by Terence James Parkinson
This was my first time buying a new car and I was very stressed. Teah was my sales representative and she was absolutely fantastic. She was so kind and personable, as well as knowledgeable.
Teah took a lot of care in ensuring I had all the information available to me to make an informed decision. I am so pleased with the vehicle I purchased and couldn’t ask for more.
Wonderful experience and will be going back and referring friends and family in the future. Thank you so much Teah . 5 stars!
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October 2025 by Chris T
Doug and Mike in the parts department were very friendly and helpful. Fantastic interaction and I would recommend this dealership to anyone. Nothing but top notch service. Thanks again and you’ll see me again ! Go Blue Jays!
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October 2025 by Ajay K
Excellent service at kitchener Nissan. I recently bought a car from here and it was a stress-free experience. Highly recommend when you're looking for a new vehicle.
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October 2025 by John Bowers
The car lot is full of vehicles. So. On the plus side, the inventory is large with many vehicles to choose from. The buying process is smooth and easy. In the end, the car actually made the sale.
Mark is the man to talk to.
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October 2025 by Dhruv Lalan
Prices for this vehicles are sky high and the value for their resale of car is almost below the belt. I have a Nissan versa wanted to sell it off the sales team they don’t want my car barely at 100k kms. But sales reps want me to buy a new car and promise me to buy the old for $1500 plus taxes. Man how can we even agree the new won’t break down😂.
Either stay clear on your strategy or keep your eyes only on reliable cars like Toyota or Honda is what I suggest.
