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November 2024 by Gary Simons
We had a kitchen sink emergency. Without warning our undermount sink adhesive failed and the sink broke loose from the marble top. We phoned KW for help and their repair man arrived first thing next morning, reattached the sink and added a hidden strap to make sure the problem never happened again. Thanks Leanne and Steve so much for your great service!
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October 2024 by Les Young
Terrible drivers. Parked on an angle, taking up 2 spots, back of the truck in the isle blocking it and blocking a car on the left side of the truck.
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October 2024 by Erica van Rooyen
Perfect experience. I worked with Ashley in the showroom and she was smart, fast to understand my needs, friendly and easy to work with. My installation crew were equally perfect - Steve, Nick and Barrett. Such attention to detail, such precision and so perfectly pleasant. My seams are so hard to find. The veins on my backsplash match up perfectly. The caulking job is so precise and tidy (caulking is an artform). I could gush on and on about how pleased I am with everything about KW Countertop.
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October 2024 by Nimesh Das
We would highly recommend KW Countertop. We got an initial quote the same day we reached out and had a great experience selecting our products in their store. Ryan and Steve arrived early on installation day and the work was completed quickly and skillfully. We could not be more impressed with our new countertop and sink, our kitchen looks so much more modern now.
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October 2024 by Abbi Dotzert
We redid our kitchen in 2022 through a reno company who dealt directly with KW Countertop. We noticed what seemed like a defect in our island quartz shortly after the kitchen was completed- KW sent someone out to look, and they had another slab delivered and installed the following week. No hassle and we didn't have to fight for the warranty replacement. The customer service we received was impressive!
We recently added some extra cupboards to our kitchen and purchased a remnant to match the existing space. Jenna and Kim were friendly and helpful on the sales end, Jeremy was great during the measure, and Nick and Barret were so kind, professional and efficient with the install. We will continue to use KW for all our countertop needs.
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September 2024 by Helen Miron
We could not be more pleased with our experience with KW Countertops. It started with Jenna in the showroom, to Jeremy who measured the project to Brandon and Ryan the installers. They were all professional, knowledgeable and efficient. Any concerns we had were handled quickly and effortlessly. It is evident they like what they do and they take pride in it. Thank you for the beautiful kitchen!
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September 2024 by Tim Taylor
The two guys that came to install the counter tops were very professional polite the install is very nice sorry guys I don’t remember your name s job well done
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August 2024 by Nick Cameron
Nick and Barrett were absolute stars. They were professional, clean, and very experienced. KW Countertop and their installation team completely excelled in every possible way. Thank you so much!
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August 2024 by Wesley Martin
We've finally wrapped out kitchen renos and we wanted to give a huge shoutout to KW Countertop! From start to finish the process has been amazing.
The team we worked with in store to make the purchases and choose the products were excellent! Getting a quote was simple and we were able to quickly begin the process. Measurements were done within days and the gentleman who came out to do the measurements was fast and friendly, and the install team was great!
We also want to thank the KW countertop team for recommending Ryan Boshart from Backsplash decor - Ryan was great to work with and we are extremely happy with our new new backsplash!
We are so happy with our countertops and the turnaround time. We were able to schedule measurement and delivery at the same time, and it was only 10 days end to end to get our countertops installed! The product is exactly what we wanted.
Everyone involved in our kitchen renovations has been fantastic and we would be more than happy to work with any of them again!
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July 2024 by Joyce Frey
Very helpful, installers were very polite and cleaned up after themselves. A good experience
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June 2024 by Timothy Class
I am a contractor, have used them a few times for kitchens an bathrooms. Just doing a kitchen renovation an they did the countertops. They showed up an the sink hole was cut to the wrong size. They got a new piece of stone cut the next day an came back the following day an installed it. Just want to say thanks for the speedy turn around! Will keep using them again. Thank you for the great customer service.
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June 2024 by Jesse Bean
Kw countertop did my backyard kitchen island and I was extremely happy from the initial contact to the install.
Jeremy, Brian, Nick, and Barrett were super professional and worked quickly doing a beautiful job. The team these guys use is unreal I highly recommend working with KW countertop.
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May 2024 by Sean Britt
Amazing service. This was a great experience from the sales process with Victoria, to Jeremy who came to template the countertop, and with Lucas and Matt who did the installation. I would recommend them any day.
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April 2024 by Darren and Wendy Stoltz
We love our new countertop and sink, the installation was excellent and the customer service exceeded our expectations. We would use them again in the future and highly recommend using KW countertop
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April 2024 by Shelley Haney
In November 2023, we had KW Countertop install quartz on our island and L shaped kitchen. It turned out beautifully.
We were so happy, we had our laundryroom counters and mainfloor bathroom installed in March 2024. Lucas and Mike were courteous and professional. The work completed was simply beautiful.
Thanks also to the ladies in the office, especially Kim. They provided a quote quickly and revised it as required. Kim was very helpful, super friendly and we appreciated it very much.
Thanks KW countertops, we will be back again!
Shelley and Jodi
