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November 2023 by breann haskell
This is the closest LCBO to my house so this is the one I usually go too, typically don’t have any issues with the staff. Went to purchase 5 twisted teas today that were PRICED AT 2.65 on sale from 3.15. When I went up to the register I got charged for one extra. I came back within the same five minutes to ask them to check my receipt, they had rang me through for 5 but at the price of 3.15. I told the gentleman that they were marked on sale, and he sent this brute out to check the sign postage. She starts yelling saying “todays price change over” and rips the sign off of the shelf that showed it at a discounted price. I told her she should honour it if it was listed like that, she told me not to be rude and started talking to the other staff about the situation in a really arrogant tone. I’m not the one who’s putting the signs out, stocking your shelves or checking out costumers. Instead of getting upset with us for asking the price listed to be honoured, maybe get upset with the person who forgot to do your “price change over” and learn how to have some decent costumer service. Only giving three stars for the other people who work here and are actually helpful, useful and kind.
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November 2023 by Stevie Oliveira
This is the very best location for customer service. The manager, Roger, can always be found recommending the best wines for paring, sharing his favorites, and helping pack up your order just right.
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November 2023 by Danielle Hunter
Wanted to make a shout out to Kris who helped me pair several wines for a menu that I'm creating. The help was beyond anything I expected. What an excellent person to have working for the LCBO!
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September 2023 by Skateboard P
Disgusting behaviour from the tattooed bird nest thing that was serving at the counter. If your life is that depressing at least pretend to hide it when you’re supposed to be servicing customers. Rude and very condescending goes out of her way to decline purchases when ID and and everything is of accordance. Such a shameful and disgraceful person that should not be working in the service industry let alone an employee ruining this LCBO.
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August 2023 by malcolm horton
This store has huge selection of ciders, craft beer and premade cocktails. Walk in cooler. Lots of parking.
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August 2023 by Ronal Peña
I go every week, I've never had a problem
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August 2023 by Milind Solanki
Everything was there as needed, the cashier was good and sweet in behaviour
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July 2023 by Henrique Sasaki
Kris was very attentive, he patiently explained the options to buy good wine. He showed a lot of knowledge and was very helpful.
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May 2023 by Emilia B.
Small store so they don't have a big selection. Always clean. Staff is also always nice and friendly ?
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May 2023 by Renil Parmar
Huge shoutout to Bryce. He was super helpful and helped me select a good wine and also gave some good recommendations.
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April 2023 by Yash
They keeps seprate section for beer where most of the other lcbos dont keep in organized way so itz hard to differ beers and other spirits may be its a marketing strategy
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March 2023 by David Amirian
The staff is friendly, and was doing a quick LCBO delivery for UBER.
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January 2023 by Todd Androsoff
Very helpful and nice?
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December 2022 by Kataneh Pajooman
Terrible experience with staff today ! We asked for help from one lady staff which was wonderful. But the other female staff came and interrupted us. First sentence, She ask me “where are you from very rudely”! She keep asking us questions and it makes my daughter stressed out . We decided left the store with no shopping! Definitely will not shop from this store!
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December 2022 by Rohit Thomas
Good service and wide range of products