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April 2024 by Ian Dunbar
Kirk and gurpreet we quick and efficient I couldn’t recommend them more.
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April 2024 by Salil Perumana
I recently hired let’s get moving Waterloo for my residence move from Kitchener to Brampton. I am very pleased with their service. The rates are reasonable, the crews arrived on time and did a wonderful job. I strongly recommend them for any residential move
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April 2024 by Kevin McKeown
UPDATE #3Just received another call asking for the one star rating to be removed. The caller indicated that this was not the fault of the local franchisee who did not have the opportunity to provide service as this was an issue corporately with the sales staff at the call center. I advised that I welcomed the corporate entity adding their perspective to the review and agreed that while unfortunate, a consumer isn't responsible for the organizational structure of a company.I also was advised that I should remove the review as reviews should only be for paying customers (which I am not as they refunded the deposit). I shared my perspective that part of my purchasing decision was to look at the reviews of companies. Not finding any problematic reviews played a role in me contacting the company in the first place. I offered to return the $100 deposit to them as this was about principle versus the money.The caller then stated that they would review the call recording and would ask me to withdraw my feedback should I be incorrect in how I understood the information.I have to say that this has been a very challenging set of interactions.--------------UPDATE #2Received a call last evening asking for me to remove the 1 star review as they had resolved my issue by returning my deposit without me having to ask. I indicated that my issue was with lack of transparency during the sales process and that I had been intentional to be as fact-based in my OP even though I was annoyed. Declined to remove rating and comments as this is how prospective customers gather info for buying decisions. I wonder how many other poor reviews have been removed...--------------UPDATE:$100 non-refundable deposit was refunded.--------------Called this mover, as they were the top result for heavy appliance movers in the area, to get a quote to move 2 washers and 2 dryers. Was quoted $175/hr or $225/hr depending on if it was a 2 or 3 person team. We were expecting 2 hrs = $450 max. I was informed if the appliances exceeded 200 lbs, there would be additional charges. Based on that information, agreed to and provided a "non-refundable" deposit of $100. My fault as I should have known better.The next day, when firming up the details, I was informed an additional $50/appliance would be added as they exceeded 100 lbs. This would have increased my cost by $200. Had also asked for a quote to junk 1 washer and 1 dryer and was provided $175/appliance. Total proposed cost: $450 (hrly rate) + $200 (previously unknown heavy appliance chg) + $350 (appliance junk fee) = $1000.Called another provider that we have used in the past (should have started there) and was quoted $350 for the move + $50 to junk the appliances for a total of $400. Firm quote out of the gate, no deposit required.Tried to be as detailed as possible for the benefit of others.
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April 2024 by Lilianne Portelance
Kirk, Navneet, Yusuf and Junior were absolutely amazing! We moved a three bedroom house today. They took really good care of all our stuff. Worked really well and fast. Very organized and we had a lot of stairs!! This is the second time we use Let’s get moving and we are very happy with the whole experience. Highly recommend. Thank you!
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April 2024 by Cathy Bartley
Sanjeev,Sahil and Param did a very good job today happy and satisfied.thank you
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April 2024 by Neil Mathura
A great move starts with great help. Thanks to Yusuf, Sanjeev and Joe. They were great, friendly and were able move all the heavy stuff that I could not. Everything went smoothly. Thanks again.
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April 2024 by J Meisner
These movers were great! Packed and moved all belongings very carefully and efficient. Would definitely use them again
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April 2024 by Erin S
Kirk, Yusuf and Junior were amazing. They were professional, reliable and very careful with our move. Thank you!!
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April 2024 by sheena nisha
Thank you so much Kirk and Gurpreet for your amazing service and made our move hassle free
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April 2024 by Haseeb Azam
Had an awesome experience with Let’s get moving. Had Navneet Chhabra and Dilraj Singh move my stuff. They went above and beyond to move all my stuff as I requested. I would highly recommend them.
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March 2024 by WAFIIQAH NOORAH
One of the most proffesional teams I’ve came across for moving. They facilitated my move and made the entire process super easy! Highly proffesional, easy going and careful with all of my belongings! Navneet Chhabra, Kirk, and Junior are the best in town!
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March 2024 by Sophia Bello
Deep and Kirk did a wonderful job with our move. They were patient with us, asked for our needs and did everything as asked. Overall , very pleasant experience
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March 2024 by Jaime Skidgmore
Sanjeev, Param and Deep did amazing moving all my stuff! Highly recommend!
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March 2024 by Shawn Martin
Sanjeev, Param and Deep were awesome, quick and friendly! No issues and smiling the whole time! The company was very upfront about pricing structure, no hidden fees. Arrived right when they said they would and worked with me the whole way!
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March 2024 by Mary Pat Hergott
Kirk, Gurpreet, Sail did an awesome job. Thank you!!
