“Excellent wine! Great and helpful staff. I have made wine at numerous locations throughout the city and it wasnt until i made it here that i was fully satisfied. Amazing quality and dedication to the craft!”
“This is the very best location for customer service. The manager, Roger, can always be found recommending the best wines for paring, sharing his favorites, and helping pack up your order just right.”
“But in Quebec they sell 60 can cases at Circle K for 45$$Everything like that around here is all "pack up" and not available & it's only 30 can cases *Strictly* + more $$$ ???”
Liquor Stores
Liquor Stores
Liquor Stores
Liquor Stores
“I never come here looking for assistance but Rosa, Tyrone & all the other associates are so warm & friendly every time I’m in store - always chatting about the items I chose & offering suggestions or making conversation about it - however there is a new employee here named Emily who was working when I came in today that I found to be abrasive & unprofessional. I was being a little picky looking for something specific in the wine section so I was in store for maybe 10 minutes, the entire time, she was very loudly talking about a customer who had just left & accusing them of theft based on their appearance. The other associates weren’t responding to her, though one did eventually, very professionally give her some pushback because what she was saying was inappropriate & she snapped back about sending them all to, “Emily’s school of loss prevention.” I understand working at this specific LCBO location might come with its specific challenges but that also calls for leadership from someone with professionalism, empathy & people skills - none of which Emily seems to possess. Disappointing addition to a team that is always in good spirits & I enjoy seeing when I’m in store - & I have worked in customer service for over 17 years so I know how rare this!”