-
August 2023 by Gord Moore
Found some great deals on shorts and t shirts Service was great.
-
June 2023 by Bill Pinder
Went to buy running shoes first thing at 9 A M. Store opened on time. Excellent salesperson handled my questions promptly. Great service which is the norm whenever I stop here.
-
May 2023 by Monica Sierra
I went to this store like every year to buy some safety boots, since there was no size I was looking for, I asked them if I could order them online, they said yes, they ordered them when I got to pay at the checkout, they waited for me to pay and then it was They gave me a gift card because if the order was canceled they would return the money to the gift card because I had paid with a debit card. My question was, how is it possible that if I pay with a debit card in case the order is canceled, they'll refund my money on a gift card? So in my case I only buy the safety boots, I lose my money because if they don't have the boots, what else am I going to buy if only the boots catch my attention? And I told the manager that how is it possible that they do not give the correct information before the clients pay because they hide the information under the business law, all businesses are obliged to give the correct information to their clients and in the store there was no no sign saying that? Ah, but if the manager was very upset because she didn't like the way she asked for the information, then why aren't they clear? Straight and correct with clients, it will not take even 1 minute explaining to the client. If I had known about the gift card, I would have paid with my credit card. I feel so sad they are obligated the customer to buy there if the orders got canceled? At least they can train the employees better so bad customer service worse becareful went bought it a debit card it was the first time this happened to me.
-
May 2023 by Christina Again
Always find what I'm looking for at this store. Staff are fantastic!
-
April 2023 by Danillo Javier
Mark’s warehouses on both Ottawa and Fairway Rd Kitchener are both great stores to shop. If one store doesn’t carry an item you are looking for, chances are the other one might have it.My personal experience from a customer perspective side has been nothing but good. They would often search the other stores for items I am looking for or offer to assist with online purchases if necessary.The stores carry good quality clothing particularly work/leisure wear.Great deals are to be had if you sign up for the newsletter and survey.
-
April 2023 by Barbara Moffatt
Clean, great customer service. Ordered a pair of boots, one had a smudge...just returned and reordered...love and people love my boots.
-
March 2023 by Rebekah Mohabir
Friendly serviceFound the pants I needed just wish Cos i am a bigger person that there was more in my size for that fit... but over all awesome... best place to find pants for work when u do factory work ?
-
January 2023 by Connor Needham
Small selection but high quality products and good service.
-
December 2022 by Steven Weber
I wasn't happy about much here today! There were not enough employees and while asking about additional stock, the employee didn't speak English well enough to understand!! I am continually disappointed with Mark's and only stopped into this location because I was at another store in the same plaza.I bought work boots at Work Authority.....they had tons of stock and the employees were able to communicate with me properly!
-
December 2022 by Aditya Sharma
Andrea is best she helped me getting my work boots shipped from B.C I was getting them from nowhere but she got the work done for meThanks Andrea :)
-
November 2022 by Jeremiah Hyslop
While I was shopping inside, the roof leaked some liquid onto my face and most likely in my mouth. This wasn't the only roof leak in the store. The staff didn't do anything about it (ex. Move the product it was leaking on, put a bucket under it, etc.) and said it's normal when it snows, and it snows often here. I'm not keen on returning in case it happens again and am concerned I'll get sick from this.
-
November 2022 by Robb Purcell
Has a pretty great selection of work wear, prices are very high in my opinion.
-
October 2022 by Josh Schmiedchen
Hard to find sizes I'm looking for and Carhartt shirts are pretty much non-existent. Staff are helpful at searching for items just need more stock.
-
September 2022 by Ashley Giesen
Have only plain t shirts my hubby loves and looks really good in too always great friendly staff happy when he leaves every time they are so helpful
-
August 2022 by Samantha Sinclair
Great selection of clothing and steel toe shoe/boots. Staff is friendly and knowledgeable. Wonderful store!
