Rexall

Pharmacies
Hours: Rexall is a retail store and pharmacy that receives mixed reviews. The retail side is described as excellent with a great location and a wide variety of products, and employees who show they care. However, it is noted as being very overpriced compared to grocery stores. Opinions on the pharmacy are sharply divided. Many reviews report very negative experiences, citing staff who are rude, slow, and poorly trained. Customers describe painful ordeals with prescriptions, including long waits, mistakes like wrong medications, unavailability of drugs, and failure to answer phones. In contrast, other customers express strong loyalty, praising the pharmacists as intelligent, committed, caring, and vital partners in their health. These positive reviews highlight feeling comfortable, well taken care of, and having absolute trust over many years, suggesting experiences can vary significantly.

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1. Kitchener, Ontario