Rogers in Kitchener is a store that helps customers stay connected with the latest technology. It offers a wide range of products including smartphones, tablets, smartwatches, and accessories from brands like Apple, Samsung, Google, Huawei, and LG. Customers can choose from various plans, such as unlimited cell data, no-contract options, and $0 upfront purchases. The store also provides home internet packages, home phone plans, home security, and internet TV with Ignite TV, with options to bundle services for savings. Reviews highlight the store's excellent customer service, with staff members being professional, friendly, and very helpful. Despite some complaints about waiting outside for security reasons, customers appreciate the staff’s efforts to resolve problems that other stores or online services couldn’t fix. Managers and employees like Bryan, Michael, Jamie, and Scott are praised for their knowledge, quick assistance, and dedication to customer satisfaction. They go above and beyond to ensure customers leave happy, even handling complex issues like credit problems and providing clear updates throughout the process. Overall, Rogers in Kitchener is known for its attentive staff and comprehensive services, making it a reliable place to shop for mobile and home connectivity needs.
Friendly staff, Abdul was very helpful and friendly, best location, highly recommended.
March 2026
Nice Person, very professional. I enjoyed the time spent in this place. I can recommend Keerthana to deal with, she make my life easier for choosing the right plan and she helped me with a setup the new device
March 2026
Really nice guys, abdul was great, fresh new team and hard working, explain everything properly, and very tech savvy
