-
December 2023 by Luke
The Pharmacy is either overwhelmed or disorganized. The staff is nice but every time I go to get a prescription refilled there is always an issue. I moved my account over in September with a member of the pharmacy team. I was told everything was moved over. Turns out it was not.. It has taken them until the recent week to actually get me in the system at their store. I also tried to get my covid shot there and was told to come back at different times on multiple days. I needed it for business trip and because of the delay in getting the shot I ended up getting covid on my trip. My doctor sent in forms to get my prescription renewed a week ago and was told today they wouldn't have it ready for another 24hrs... All in all its not worth the time or hassle doing business here. Especially if your medication is important. Would advise supporting any other local pharmacy instead of coming here.
-
September 2023 by moe moe
The older male Indian pharmacist is very incompetent in my opinion, I’ve caught him lying before and he acts paranoid, I guess that’s what comes with working downtown. Almost every time I deal with him there is a problem. Won’t bother working with him ever again.
-
August 2023 by madison stewart
The pharmacist of this shoppers drug mart has no respect for his re occurring patients. I come weekly for the same prescription and get the same attitude and ignorance. Having to change pharmacies due to lack of respect and not willing to help with the understanding of medications.
-
August 2023 by Lynn Robitaille
The pharmacists there are amazingAlthough Jonh is in my opinion better than my own doctor!
-
July 2023 by Hamid Rahmani
Do not go there for passport photos! Your printed photo looks dangerous ?. I don't know who has given them this license! Zero ?
-
July 2023 by Razieh Radfar
I went here today for taking passport photo, surely the lady who did it was not a photographer, just don't waste your time and your money, I asked for refund and went somewhere else.
-
July 2023 by yuyuan Wang
Just went to this Shoppers about an hour ago. Everyone is nice and helpful. The Part Time Worker named Sarah She was so nice. We had a good Conversation tonight. And also another staff (Finally figured out his name. Alex) is nice too. He actually spend some time for me to find out the Water that I want in the Pharmacy area. Great job Guys. Certainly a 5/5. 100/100
-
June 2023 by Dean Hickey
I have to say, I really do like this Shoppers store. I've purchased a great many items from different departments, and I use their post office regularly. Staff are helpful and generally upbeat, and I can tell you those of us who live downtown would dearly miss this store if it were ever closed.
-
June 2023 by Jacqueline Fagan
I went to the pharmacy to get assistance with a medication a pharmacist can prescribe, and when I didnt hear back after 2-3 weeks, I called and they claimed to have no record of me, though I have receipts from that day. The pharmacist continuously cut me off, refused to help me, and told me to go to my doctor, which I already had. Not helpful.
-
May 2023 by Mallory Thompson
i dont know how shoppers is a pharmacy chain when they are consistently the WORST pharmacies. i have no idea why they dont have anyone ever answering the phones, but anytime ive eve had to call a shoppers, im on hold for 10+ minutes if anyone ever picks up. the absolute worst customer service
-
January 2023 by Jen S
I missed when this place used to close at 9 pm. It gave people way more time. I thought they were changing it back to 9 pm. Other then the reduced hours I love coming here it is really close to where I live in the downtown core. I have my medications here.
-
December 2022 by Jason White
I expected better. We signed up for a flu vaccine for an under-5 kid, and the website confirmed the appointment, his age, etc. We arrived for the appointment and the pharmacist told us that they don't have any vaccines for young kids.Would a courtesy phone call have killed you? This turned into an avoidable exercise in anxiety, as the kid started worrying about the shot for days instead of for a few minutes.Please try to be more professional.
-
December 2022 by Emma Sp
I had a very negative experience here with the security guard and staff. They made me leave the store during my shopping trip because I had my service animal with me. My dog is certified to be with me and I was treated very badly by the security guard - he would not listen to me and just kept telling me to leave even though I stated my dog was a service animal.
-
December 2022 by Jackie W
Truly awful. The pharmacy staff will just ignore you, no matter how long you stand there. Got turned away for a flu shot after booking an appointment. Don't waste your time here.
-
August 2022 by Jamie E
The pharmacy is lit lol John the pharmacist is the best! Been coming here for 6+ years and he is cheery and so helpful and answers questions . Super patient !!!!! The pharmacy is defiantly busy but worth the wait
