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February 2024 by Harneet K
Had a very nice experience at Brick. Tirath helped us with all our furniture! She suggested good quality furniture at a very good price. Absolutely amazing customer service and the furniture is also awesome quality!
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February 2024 by Tobi Odunlami
We were at this location to order a long list of items. What we got was nothing short of a 7Star service from Kristine N. We asked to reschedule delivery dates and modified our order. And all through the process, Kristine displayed an exemplary level of professionalism as a consultant worthy of a medal, advising and guiding us where needed as we navigated our choices. Thank you for the wonderful experience. We are happy and satisfied with the quality of our picks.
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February 2024 by nam nguyen
Good sale team has been here.
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February 2024 by Omid Kaleybar
On November 2023 I bought a Wilson Grey Sofa bed with the price of $1101.67. After one month the henges were broken. I called customer service to come to fix it. It took more than one month but still it has not been fixed. One guy from their technical team came and visited the sofa bed and told us I have to buy the parts. He went and there is no news of him. When I went to store and explained the issue, they told me just give us 2 days time to considerate it but that time passed and they did not nothing. Again I went to their store in Kitchener and I told them I am not satisfied of this sofa bed please return it, exchange it or refund it but the manager didn’t accept and told me we will follow up it and call technician. We can not refund it. Their warranty and customer service is terrible and I feel I wasted my time and money.
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February 2024 by Tony Stryker
Peter was very helpful
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February 2024 by Afrin Rahman
Awesome experience at the brick with salesman Vinny..
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February 2024 by Rob Kruschat
Peter was Awesome
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February 2024 by Annirudh Ravisanker
Got an amazing tv! Excellent customer service!
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February 2024 by Peter Racco
Had a great experience with Tirath really knowledgeable and put us in the right direction for our choices of appliances
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February 2024 by Vark Dader
Excellent customer service. Highly recommend
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February 2024 by Jonathan Massimi
Nabeel was very friendly and professional. Knowledgeable about products and willing to assist with everything we asked.
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February 2024 by Harman Toor
The manager Nick and Riaz were super helpful guys.They will go beyond their limit to help the person .Highly recommend for every kind of furniture,mattresses or appliances go to kitchener location only . They will welcome you with greeting face and they have exciting deal in store . Lastly wanna to mention the super nice lady Barbara she was very helpful and knowledgeable.She will guide u for picking up the right furniture for your home and she is so much kind .Always ask for barbarra as soon as u enter kitchener store .
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February 2024 by Keishma Ann Sullano
My husband and I had the pleasure of being assisted by Jag during our recent TV purchase, and we couldn't be more impressed with the level of service we received. Jag went above and beyond to ensure that we found the perfect TV to meet our needs and budget. His knowledge and professionalism made the entire buying process smooth and enjoyable. We are extremely satisfied with our purchase and highly recommend Jag to anyone in need of top-notch assistance. Thank you, Jag, for going the extra mile for us!
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February 2024 by Angad
Today, we had the pleasure of shopping at the King Street store in Kitchener for a new refrigerator, and it was an experience worth sharing. From the moment we entered, we were greeted with a welcoming atmosphere that made us feel at ease. What truly made our visit exceptional was the assistance we received from Jag. With his expert guidance, we were able to navigate through the vast selection of high-quality refrigerators. Jag took the time to understand our needs, preferences, and budget, which led us to find our perfect fridge that not only met but exceeded our expectations.
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February 2024 by Kelly Etsell
Have nothing but positive things to say about Vinny He’s always willing to help us and when needed. He is right there. Excellent customer service and easy to deal with. He will definitely get our business again.
