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March 2024 by Micaela Jantzi
I had a great experience shopping here. Rhen was an excellent salesperson, both on the phone and in person. He made sure that I got what I needed. Great prices as well!
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March 2024 by Robert Shepley
You get what you pay for, mostly. Has some great deals. Don't use the home delivery service, they are worse then Rogers. Cheapest price means cheapest service.
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February 2024 by Nancy Henderson
Great staff very knowledgeable and helpful. Will recommend.
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February 2024 by Richard Boucher
Salesperson was very polite and helpful. He was very knowledgeable. He let me have a good look around without being intrusive and when I was ready for assistance he was available. I like to have my own freedom of looking around first before being asked if I need help. Worked out perfectly and I brought the tv which I was happy with.
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February 2024 by Brayden Dawe
Thom helped picked out a laptop after i gave him some criteria i’m looking for out of it. And it’s been amazing! He’s super knowledgeable and definitely cares about what he’s getting for you so you’re satisfied!
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February 2024 by Sash G
way better than bestbuy
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February 2024 by Scott Green
The sales person was very knowledgeable and helpful.Great experience.
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February 2024 by Jesse Warren
Approachable and knowledgeable staff. I’m happy to buy all my electronics from Visions Electronics . This is our second TV from the same store, thanks guys!
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February 2024 by Lauren H
All the staff here have always been really helpful and kind. It’s a clean and tidy location, the setup of the store is nice. My only problem is with the way they handle booking for dashcam installations. I want to call, make an appointment and then show up the day of the appointment and pay and get it installed.But no, you can’t call and make an appointment. If you want to get a dash cam installed, you have to physically go out of your way to the location to pay before making the appointment and then show up again for the appointment whenever that is. I live 30 minutes away, I work a 8am to 5pm job, I have a kid to take care of, I don’t have the time or energy to go to a store just to BOOK the appointment.It’s pretty ridiculous, they can’t even take your credit card information or anything through the phone for payment. They need you to PHYSICALLY go into the store. Very very frustrating… unless you live close to this place, I recommend getting your dash cam installed somewhere you can actually book an appointment over the phone.
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February 2024 by William Iun
This is my second TV purchase in the Kitchener store and both of the purchase was handled by Thom Taylor. Thom is a very professional sale person. He was able to suggest the right TV based on our budget. We did not feel any pressure dealing with Thom. We purhased a Hisense TV from him and was scheduled a local delivery. While waiting for the TV to be delivered, the TV price was dropped. Thom was able to adjust a refund based on the new sale price. Definitely I will come back to this store again.
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February 2024 by Jimit Champaneri
I went there to return my unused monitor with 30 days window but then I was told that window is for 15 days only.Thom understood it and even if it exceeded the window, he went above and beyond to get me full return.Thank you, I feel very much satisfied with the customer service I received.
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February 2024 by Bassil Thayabeh
It's really an excellent store and they have nice and respective customer serviceI recommend them and I will be happy to buy from them again and again.
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February 2024 by jabfoodiesmet
Awesome store, great deals, amazing staff!! Must visit! Thanks to Arjun, the salesperson!
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February 2024 by Moxa Shah
I recently had the pleasure of purchasing the hand blender for my best friend who is baker, and I must say that the entire experience was nothing short of exceptional. I owe a large part of this delightful experience to Arjun, the dedicated salesman who assisted me throughout the process!
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February 2024 by Drashti Prajapati
A week ago i visited visions to buy a AirFry. Awesome place, variety of options available. Really pleased by Arjun’s customer service
