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December 2024 by Matt Dorscht
Employees right up to the manager are second to none. Absolutely the best service and product knowledge.. thank you again for your hard work and dedication. Thank you Christine. Matt...
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August 2024 by Alex Wilcox
Wouldn't even give them one star if I could. Staff offered me zero help when I was inside the store, they were all just behind the counter chatting to each other and on their phones. I asked them to order me in a pair of boots because they didn't have my size in stock and they told me they'd be in within a week. I called today well over a week from then, and they had never even ordered them. My feet were getting wet every day and had I known they didn't care to make the order, I would've went elsewhere. Wouldn't recommend and will not return to them. Figure it out guys.
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August 2024 by Garrett Kamutzki
I was recommended a boot by a staff member based on the style I was looking for and the trade I am in. Boots lasted 2 weeks before taking on sparks and slag. Took them in to get my money back as they were $300 and got told best they could do was let my pick another type of boot, no refund. And due to their poor selection of work boots and shoes that are geared towards factory workers and delivery drivers I’m now stuck with a pair of boots I can’t trust at work after 2 weeks. Safe to say I will never shop here again and neither should you if you want quality boots, advice, and service.
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June 2024 by J. Haydn Kocznur
They have a good inventory and over the top helpful staff. Been here bunch of times and they’ve been incredible with helping me and returns.
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April 2024 by Dylan Monk
Tammy was extremely helpful
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January 2024 by Navpreet
Rude customer service
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January 2024 by Ghasak Al-jasim
Bad customer service
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October 2023 by Karan Patel
Safiya (I think that was her name) was very helpful & helped me in a very short time. The whole process from entering the store to getting my questions answered & making the purchase was quick & painless. Thank you!
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September 2023 by Denise Cruickshank
Had to go shopping for a new pair of work boots since mine have completely fallen apart. They had such a wide variety of boots and the staff were super helpful and accommodating letting me try on multiple pairs and walking around testing them out. Found the perfect pair and will definitely be back the next time I wear through my boots.
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August 2023 by Necdet Ozan Karakullukçu
Worst customer service ever in Canada. The staff is very rude and never help me to pick the right safety shoes. I definitely don’t recommend anybody this place.
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July 2023 by Jeff kemnitz
Top notch quality is the best and service couldnt get any better thanks Christine for all your help I will be back and I will tell everyone
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July 2023 by CROZET 1
one of the worst company with irresponsible and fraudulent service team they have in this store. Store manager is rude person with arrogant nature while assist customer and do not give replacement instead ask more money.
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June 2023 by Andre Ambrosio
Useless!!! Horrible customer service. I had 1 simple request..... Im looking for a wide boot with a wide steel toe. Person helping me had zero product knowledge. Couldnt even recommended 1 pair for me. She ended up leaving me and talking to her friends at the front cash.Zero product knowledge.....Im Off to Marks or Mr Safety Shoes!
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June 2023 by Aaron Cole-Doerr
Kane was professional and courteous. I’m very happy with my new work boots and the service I received. Would recommend this location to anyone looking for work apparel.
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June 2023 by Krystal Ball
The lady (and I am using that term loosely) I dealt with was unbelievably rude. I was actually shocked at how horrible her customer service skills were. I will never be back to another Work Authority again. Be warned, the staff there are clearly not happy with their job.
