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December 2023 by Joseph Brunen-Psutka
Never used this business! Unfortunately their employees like to litter their cigarette butts. Hopefully thet dont reflect the rest of the company.
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December 2022 by Kay Lee
We had our balcony waterproofed by this company within a month water pockets have occurred in one area I have rain that puddles which has NEVER been an issue prior to this work being done.The owner is a VERY arrogant and unprofessional individual who has no knowledge in this profession. He doesn’t like when anyone questions his work. Gets very angry & aggressive. BE AWARE!After the work is completed he’ll demand you to not place any PLANTERS OR RUGS ON YOUR PATIO if you have PATIO FURNITURE OR AN UMBRELLA it can’t be WITHOUT SPECIAL PADS under everything touching the balcony or his warranty becomes NIL & AVOID. Which is beyond ridiculous!AVOID THIS PLACE his 5 stars are friends, family or his workers. I have over a dozen units with the same issues & complaints.
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November 2022 by Kyle Rushton
Job well done. On time, on budget, looks great ?
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August 2022 by KTP
We had our balcony waterproofed by this company within a month water pockets have occurred in one area I have rain that puddles which has NEVER been an issue prior to this work being done.The owner is a VERY arrogant and unprofessional individual who has no knowledge in this profession. He doesn’t like when anyone questions his work. Gets very angry & aggressive. BE AWARE!After the work is completed he’ll demand you to not place any PLANTERS OR RUGS ON YOUR PATIO if you have PATIO FURNITURE OR AN UMBRELLA it can’t be WITHOUT SPECIAL PADS under everything touching the balcony or his warranty becomes NIL & AVOID. Which is beyond ridiculous!AVOID THIS PLACE his 5 stars are friends, family or his workers. I have over a dozen units with the same issues & complaints.
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April 2022 by Angela Gioia
I was looking to get a concrete pad poured in my back and I was referred to this company by a family member in March. I reached out and spoke with the owner. Explained what I was looking for. He said he would put together a quote by the end of the week and get back to me. He took my contact info and email address. I never heard back so I reached out to my family member and found out the owner was on vacation in Florida.I sent a follow up email to the owner regarding our phone conversation and was hoping to get some sort of response but got nothing.Very unprofessional. If this job was not something they could do, then tell me. Don’t leave a potential customer hanging. Common courtesy and customer service 101.
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August 2012 by kathleen15
We had a great experience with ZRW. The workmanship on our new concrete pad is beautiful, the work was completed timely with lots of updates and the crew were a pleasure to have at our home. I would recommend them to anyone. Professional, suberb workmanship and great to have around!
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May 2012 by maetsack
Lowest bidder and it shows. All was reasonably good until we got to the finish. Concrete cut lines look like they were done by a child, simple wooden stairs not level and with gouges in them and the response from the company owner is "What do you want me to do about it?" Fixing it would have been nice. Caring that it bothered me would have been good. In the end, we elected to finish up ourselves. If I wanted it to look like it was done by an amateur, I would have done it myself. I'll be telling everyone who sees it our story.
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September 2011 by happycustomer1216
We had a great experience with JJ and his crew! They worked hard and well! Awesome job! JJ kept us informed along the whole proccess and took us thru step by step what he did or was doing. We were never in the dark about anything. The foundation looks awesome and is very sound! Didn't miss a detail. If you need work done.....call ZRW Restoration and Waterproofing Inc!!!!!!!!!!!! :)
