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September 2023 by Derek Brooks
Joivus and Kass were a tremondous help. As a total novice, they walked me through all the options of fixing my old trucks or getting a better sized board. Friendly and professional.
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September 2023 by Sarah Emily
I come in today at 6:50 to buy a scate bored and the girls working there were so nice and helped me out def would come again ??
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February 2023 by Galen Copenace
Great place for buy shoes, skate board and more. Went in there for a board for my brother and the Staff were very helpful and very kind. Would 100% recommend
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January 2023 by Raj Tagahak
I’m gonna sound old here but the music was wayyyy too loud. I couldn’t even talk to my girlfriend about the stickers at front cash. People working that day didn’t seem to care that they lost business. I said I couldn’t hear her loudly so maybe the would turn it down but no they smirked and turned it up. Honestly disappointing, I buy my pants from here.
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October 2022 by Sher Bear
I bought my son a pair of running shoes at time of purchase I didn't like the shoes because they seemed impractical but he wanted them for college so the sales woman told us we could return them within a week if we weren't happy , so I said to him fine get them but I think you will be returning them , less than a week later we were back as soon as labor day weekend ended , they were only wore around house I wiped them off took them back with him .The person who took the return insisted we bought them on the 22nd of August instead of September 2, and then accused us of using them outside then gave us some ignorant speech that we can't be doing this again ! I told him twice they were only bought on the 2nd of September and we brought them back on the 6th ! I'm not shopping there again.
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September 2022 by Abdalla Ali
Marry’s customer service was amazing, and she made some great suggestions for my necklace choices, which was amazing. Overall I had great experience in there, and I am definitely coming back to visit next time I come to London (:
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July 2022 by Jason Wall
Kind staff, great products and overall no complaints from me they are always super kind and even showed me how to do simple things like changing bearings and even grip tape. Very newbie friendly
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June 2022 by justin vail
The staff was very nice and helpful showing me around the skateboard equipment. Got some things I needed and a few items I didn't know I wanted till I started talking with the sales person. Store was clean and had a nice vibe to it. Will be going back again.
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May 2022 by J
Weird vibes in this place... The one employee was having a rave flashback, tossing out his best night club/Roy Purdy dance skills beside the cash register while I waited to be rung out... I'm not mad about it, it was just very strange.Also, rather than offering to grab something for me from the board area I was told it was cool if I went behind the counter where the bearings I wanted to buy were located, but the bearings were locked up and since one employee was getting his dance on and the other employee was on a ladder I just said screw it, waited patiently for the dancing to end, bought some sunglasses and left.Overall a very odd experience... Sadly my local shop is dead now after nearly 30 years so my options to buy skateboarding stuff is limited.Again I'm not angry or anything but maybe save the dance routine for when there aren't any customers standing directly in front of you waiting to be rung out.That's my two cents!!!!!!!
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February 2022 by crystal macneil
I had the pleasure of dealing with Ray and Mari while shopping here over the weekend - it was likely the best customer service I have ever received. They were delighted to help us, knew exactly what my daughter's would love, and made the whole experience extremely enjoyable. Thank you!!
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February 2022 by Nicola Rizzi
I came in today with a friend and we were helped by Mari. Amazing service and super friendly, helped us order something that was out of stock in store and had it shipped free directly to home. Awesome considering we are from out of the city! Never a bad experience at Zumiez Masonville :)
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February 2022 by Kevin Peco
The young lady on the phone was helpful and very friendly. She called me "love" and she gave me grandma vibes. I believe her name was Mari. If there was an option for 10 stars I would give it
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February 2022 by Chrisdafer Desjardins
Bought some grip tape and bearings that were on sale. Ray the manager is very knowledgeable, friendly as well she will take the time to find the set up you want.(Should have had them apply the tape , had a buddy do it... it's functional ????.)