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December 2023 by Andrew Watts
Hate going there nobody knows where anything is, never enough staff to help and the waiting times are ridiculous and the women up front are always rude and can't look up simple items. They lost my business, Home Building Center for now on
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November 2023 by kevin baltzer
It's one thing to get " we will inform staff " but nothing changes. Look on line, supposed to have in stock, get there guess what. No stock, once in awhile is understandable, but most of the time.
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November 2023 by Pete Hildebrand
Service is poor but they normally have what I need if I find it by myself.. even if they say they don't have it do yourself a favor and go check for yourself when there not looking because sometimes there just too lazy or they really don't know ?
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November 2023 by Teddy Powell
Poorly run, some good people working there, but needs organized.
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October 2023 by Louie Najim
this guy that works the paint dept is a rude prick. and should be fired. home hardware was happy to help.
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September 2023 by Joe Wilds
I can't say I hate going to this store but if there is another option, I will take it first. I went in for a simple 1/2" sharkbite fitting. When I got to the plumbing fitting area, every example of what the bin is supposed to have in it was missing. All the bins had multiple different items in them and I ended up buying a 4 pack of what I needed because I was frustrated and could not find anyone in the store to assist me.I will go to this store if I know what I need and there is a good chance that I will find it on my own. My last visit proved my point once again. There is rarely someone who has the knowledge to assist you.Some time is needed by the staff to organize the store to bring it back up to an acceptable standard of having things where they belong and to have things properly labeled.I have literally watched people walk into the store, look for someone to assist them, and then leave 20 minutes later in frustration.Come on management!!
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September 2023 by Shayne Byrne
I called 4 times, disconnected twice, hung up on twice. Employees in store were nice and not busy at all. Empty parking lot so easy to park.I was calling for a specific construction material and they guys were just hanging out chatting.I will just drive to Windsor now.Wasted an hour of driving because their phone system stinks.They ended up not even having 3hat I was looking for.
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September 2023 by YourHighness PotatoeLord
This place is really gone to the dogs. Yard personnel will make vehicles entering the yard wait for very long time. Poor service. Understaffed. Existing staff lacks training. Employees go on brakes and no one is there to cover their shift. Will not shop here in the future. Tired of waiting.
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September 2023 by M J
Worst location to shop at.No one has the attitude to work, they are working to get wages but ZERO Customer Appreciation.
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September 2023 by Pedro Neufeld
The store is in a good location with a large parking lot. Good selection of hardware and building supplies.
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August 2023 by Herman Friesen
I bought a Mitre saw with the 4 year warranty protection plan and later I wanted to cancel the protection plan and they did it for me they treated me good!?
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August 2023 by Terry Hallick
I'm very disappointed. Went there to buy a microwave. They didn't have any available, nothing on display, and to order one, it would have taken weeks. Had to drive into Windsor, and they had one at Lowes/Rona. Try to support small towns, but they don't have the selection.
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July 2023 by Ashley Anderson
Just amazing! 3 ladies working yesterday at the front and they were all so helpful to my husband and I. Dana in particular helped us with many things, she has great product knowledge and taught us a bunch of things about birds/feeders, water fountains, garden stones, garden mats and what to look for, firepits, and hoses and hose reels/holders. I think we asked her about everything and she was an expert at it all. Thank you so much! Will definitely come back soon.
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July 2023 by Frank Neufeld
Went to get hot water tank,they had one on top shelf. Forklift driver was out for delivery. Said he would be back in 20 minutes and they would call us. Went back after 2 hours of waiting and they still hadn't took it down. Said forklift driver needed special licenses and had no one available among the staff. Which is ridiculous. Got our money back and left.
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July 2023 by Marshall Azar
Smaller than most locations but very helpful service locating what I needed!
