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November 2023 by M&M Contracting
Horrible Service, I went there twice to return an item back to Amazon, both men there are rude! They were like where's the label you need a label like I did something wrong, I had no clue what they were talking about as it was my first time returning anything back to Amazon. They did not work me through on what I needed in order to make the return. Second time I go with the label printed off by Staples with barcodes , they tell me I need an international label which they did not mention the first time. I am going to take this item as a loss as I can not go back there and be disrespected by theses two people again. They need training on how to deal with people and be more informative on what is required for shipping back to Amazon. VERY bad customer service if that's what you want to call it. UPS you need to take care of this problem asap.
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July 2023 by Corne Neudorf
Went to the store to drop off some packages before closing hours. The store was closed and no one was inside. But the sign outside said it was open. This was at 2:30 on a Saturday. Tried calling and of course no answer.
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June 2023 by Bob Henderson
Very pleased with the UPS Store in Leamington. The owner is very knowledgeable, and efficient, and so is his assistant . Always happy to do business there ! 5 Stars all the way !!!
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June 2023 by H
Very pleased with the UPS Store in Leamington. The owner is very knowledgeable, and efficient, and so is his assistant . Always happy to do business there ! 5 Stars all the way !!!
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June 2023 by Sarah Sheppard
This was the most horrible customer service I have ever dealt with I waited 15 min for them to get off the phone with who ever they were talking to and then they had no clue how to print me a receipt. I hope my package makes it to where it needs to go.
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April 2023 by Cheeko Montana
Worst service ever these guys will not deliver me my package that I paid hundreds of dollars in shipping fees I will never ever use ups ever again worst shipping company ever I have called every day and told them times I’m not home and times I’m home and they still keep delivering my packages at the exact times I have specifically have told them not to deliver to my house and now I can’t even have it delivered and they won’t even let me pick it up either they wasted my only 3 delivery attempts that they give you and I had told them im not home to receive packages at that time and they still keep coming when im not home on purpose worst service ever so if you are looking for a company to ship your stuff DO NOT EVER LET UPS SHIP YOUR PACKAGES
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March 2023 by Eduardo Raffoul
They charged me 2$ for dropping off a... free Amazon return. If you need to return something through Amazon, be aware that they will mostly charge you an extra "fee". Have in mind that you can select CanadaPost or any other option for Amazon returns.
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February 2023 by Eugen Dura
Been going there few timesThis is not a place to go “Avoid it if you can,,Unless you want to get robbed with out a smile:Post office it’s a penny on the dollar if you want choiceThank you
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June 2022 by Melyssa Manning
Horrible experience ! They’re very unprofessional and rude . Will not ever recommend this store ! I have never had such horrible experience . I hope no one brings them business there !
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December 2021 by matt vanbeekveld
Garbage customer service, horrible drivers marking unshipped packages as shipped. Got my other 5 but not ththe 6th. This is always happening and then we gotta fight to get our stuff we paid for. I'llcome show your warehousworkers and drivers howto do their jobs....its pathetic how junk this company has become
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October 2021 by clifford john
Great customer service extremely pleasant to talk with
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July 2021 by Al M
Called in to UPS store this morning to get quote for the job I required.Was able to settle it all on that same phone call - then a quick trip to sign and pre-pay - and the pickup I wanted was immediately put into motion.Thanks Habib for your super support in this and your follow-up as well. Much appreciated!!
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March 2021 by Northern One
Absolutely amazing Owner, goes over and above for his customers. Great pricing. Why go to Canada post when you can come to UPS for cheaper and quicker service. 5/5 stars.
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March 2021 by Michael Tebruegge
Excellent people providing excellent service.
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February 2021 by Peter Banman
It's been a year almost since I was the last time at the UPS store here in Leamington until today I did not know that it had changed owners because the Old owner was the best guy that deal with really good at customer service alwaysJust I'm really disappointed on my customer service that I got today by the new owner I know this stuff is all affected everybody here the Kovach 19 so I haven't been doing business for a while and haven't been receiving shipments for quite a while I am supposed to start again but I think I'm going to have to start looking for a new location where I can have my stuff delivered to because apparently this guy is not going to help you out if you need it and it's a good thing that I didn't renew my mailbox last time I was there I have some really good advice from the old owner said listen I'll always be here to help you so I didn't renew it but it's a good thing I didn't cuz you don't have very good customer service now
