“I needed a car rental while my car was in the shop for repairs . I called National and spoke with Chris he said no problem we have a car for you the same day I called . I arrived at 1100am at 1110 am I was driving away in a very clean rental car . The process couldn’t have been any easier . If I ever need a car rental again or my friends or family do, National car rental will be our only call .
Thanks again National car rental.”
“When a couple of overenthusiastic dogs turned my Jeep Rubicon into an unexpected canvas, I suddenly found myself needing a rental. As luck would have it, Enterprise didn't have a Rubicon available that first day, so they set me up with another vehicle to get me on my way.
Here's where they really earned this review...
By the very next day, they had tracked down a Rubicon for me and called to say I could come swap vehicles. They didn't have to do that, but they knew how much it meant to me, and that extra effort didn't go unnoticed.
Matthew and the entire team were friendly, professional, and genuinely cared about making a frustrating situation a little easier. Great customer service isn't just about handing over keys. It's about listening, following through, and going the extra mile.
I'm happy to be back in my own Rubicon now, but I won't forget how well I was looked after while it was in the shop. Thanks to Matthew and the team at Enterprise Lindsay for making a stressful situation so much easier. 😄”