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February 2024 by iain Dow
My beautiful wife and I got a new couch there and we got the best service and un beatable prices ...the three Js were absolutely sensational people Judy Julie and jade I'd recommend getting a new anything from these folks...the delivery was painless and the guys were tremendous and super strng
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September 2023 by Gordon Williams
Julie was very helpful in letting us browse online for bedroom furniture.Have shopped there before with great results.
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July 2023 by John Mirabelli
Second mattress we bought at Midtown, great service and attentive staff.
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June 2023 by Nadim Kara
I am an official Midtown Mattress superfan. Went in there for the first time in June 2023, looking for a mattress. The sales staff were courteous, responsive, knowledgeable and respectful. They took the time to listen to my needs, in order to direct me to potential product options that would be suitable. They provided competent advice and quick service. When my mattress arrived (the next day!) I was concerned about some mildewy odours. I called back to discuss, and the owner (Jean?) reassured me that they would fix the problem immediately, and a new mattress arrived the day after my call with her. Absolutely first class service (and the mattress is very comfortable too). Thank you all for making this a very positive experience.
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March 2023 by Dave Carson
Bought a very nice mattress there. The 2 ladies were very helpful and knowledgeable about the product. Got a good price. The 2 delivery guys were also nice and professional and neat and were in and out quickly. I would recommend going there to look at mattresses and they have some very nice leather furniture also. I would go there again.
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December 2022 by Meredith Bruni
I love this store!! The women in the store are always smiling and extremely helpful. Customer service like no where else! Every time I go in there is always something new to see. They are now carrying Ashley Furniture and Palliser. Part of me wishes I was ready for new living room furniture. I have outfitted my bedroom and sitting area completely from here. The quality of the furniture is exceptional. I highly recommend Midtown Mattress and Home Furnishings for every room in your house. I find something new and amazing every time I enter the store.
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November 2022 by E c
Horrible experience! Extremely unprofessional behavior. Rude and not helpful once they got our money.I hate to have to post a negative review as I typically share positive ones. Sadly this is not the case at midtown. The ladies in the store were helpful and friendly before we paid. We purchased a mattress ,box springs and a frame. They said they would call once everything arrived for delivery. Finally the day came, they called and told me that EVERYTHING was at the store and asked if they could set up the date for delivery. We agreed to it and awaited them coming. Then, on the day of delivery they called me and said that they no longer had my boxspring despite telling me that they did have it when we set up delivery?. They gave no explanation what happened to it. We had already taken our old bed to the dump that morning so we did not know what to do as we now had nothing to sleep on. We had no choice but to have them bring only the matress which had to be put directly on the floor. They tried to tell me that I could borrow one of their boxsprings from the store? we did not feel comfortable doing that since we paid a lot of money for our whole bed and it's only right that we should get what we paid for. They gave no explanation as to what happened which was the most upsetting part. I asked the delivery man when he arrived and he told me that they did in fact have my boxspring at the store when they phoned me but that they sold it to someone else the day before my delivery. How can you run a store like this? I tried to call them to find out how long it would take for our new boxspring to come in and I tried repeatedly with no answer, it was clear that they were avoiding talking to me . My partner wanted to see what would happen and called from his number and they answered immediately?! It's disgraceful to treat people this way and to act so unprofessional and childish. They simply should of owned up to their mistake and then we wouldn't have taken our bed to the dump, we just would have waited. In the end we had to wait weeks all over again for our boxspring to arrive for the second time. I regret not going to a more reputable store but we wanted to support local businesses. It was a mistake going to Midtown matress but it was a lesson learned. Hopefully management will see that they need to better train their employees on how to actually deal with their customers so that no one else has to go through this. I'm sorry but this was our experience.
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September 2022 by Anna E. Nagy
I 've bought mattresses over the years for my sons with the previous owners and was always Very Satisfied with the pricing and service! Since the new owners took over I recently purchase a bed couch and a bedroom accessory, and a few other items! My couch will be delivered once it becomes available! The price was very reasonable especially considering so many furniture/bedding stores have increased pricing drasticly since Covaid began. The staff was most helpful, sincere with a smile, and not pushy at all! I've since purchaed a bed rail and I'm looking for some quality pillows. This store just keeps getting Better! Their window displays have many attractive favourable selections! On the other hand in the past week I took delivery from The Comfort Zone Sleep Shop and paid alot of money! Tried calling them right after the delivery No Answer! The bed is very "Uncomfortable" and not what I asked for! Their website was misleading and they changed it as soon as I mentioned it! To make matters worse I was verabally assaulted and asked to leave for addressing this matter, just a horrible experience! I will never go back! I highly recommend Midtown Mattress. They have many options and definitely worth the visit. I'm sure you will see something you like! Five Stars for sure!
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April 2022 by denise goodall
Got a beautiful couch and rug at a amazing price considering how pricey things are. When I need my new mattress I will buying there. The girls were great and very understanding I recommend this store
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April 2022 by Tracey Schier
We bought a mattress today. Excellent and informative service, also a few laughs. The charm of keeping it local! Highly recommended!
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March 2022 by Martin Neuland
Friendly, quality stuff, efficient and quick. Very little waiting.
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January 2022 by Bonita O'Neill
I couldn't be more pleased with the service that I received at Midtown Mattress in Lindsay. A wonderful new bed, excellent in-store and at my home service, and a safe, timely delivery.
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January 2022 by Linda Burr
I purchased a new mat and box spring and it just got delivered! It has been a wonderful experience and I highly recommend this business !!!
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January 2022 by Maureen Green
Wonderful service plus great advice.The matrees ,cover and pillows are great.Thanks for excellent service.
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January 2022 by Andrew Headrick
Comfortable shopping experience. Helpful people and great home furnishing ideas.
