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March 2024 by roo dog
Unfortunately the original truck was looking at was sold, but went and looked at another, Matthew and Zsolt was excellent to deal with, and ended up buying the truck, can't wait to pick it up, thanks again to the entire Listowel Ford team
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March 2024 by Patrick Konkle
We recently had the pleasure of buying a car here, and the sales person Taylor H was a dream to work with not pushy, explained everything even came out and set up the nav for us and explained all of the bells and whistles in the car , a real people person friendly ,totally congenial they are lucky to have her on board.Zsolt the financial person was a pleasure to deal with as well again explained everything answered all of our questions even included a personal gift what a great guy to deal with !These two team members alone are worth taking a look at their inventory I wouldn't hesitate to send my friends an family there .Just ask for Taylor in sales she is the best!!Patrick & Sherry Konkle Hanover.
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November 2023 by Ken Ritchie
BIGGEST MISTAKE EVER AFTER SPENDING $80k!To all f150 owners or 2018`2020 5.0lL coyotes engines no longer available anywhere as ford engineers removed from shelf. To rectify this they offer a rebuilt from earlier years. But hold on, there’s more, the wait time is 6 to 8 months waiting time. I have been waiting since, may 2023 and another 6 to 8 more months to go.This engine issues started early after purchase along with other problem in truck engine losses up to 1L of oil after 8k kms according to ford. In fact, mine was losing 2L plus every 4K kms. So early services since brand new. 4.5 yrs later, the ford bulletin says to install longer dip stick and re program engine to reduce oil pressure on heads so the oil will stop being lost.Almost instantly the engine ran rough and hard on fuel plus loss of power. I lost more oil then ever before. Had to dump 2 extra litres in engine. Advise to get truck to dealer. Took truck to dealer and cam phasers were done and truck had loud knocking.This is when dealer-service manger said truck will be fine to drive until parts arrive as it’s an interference engine so timing doesn’t matter. Note; since the purchase of this f150 in 2017 I’ve had 6 new service mangers to date so one every year from purchase.Parts arrived 5 months later and by that time my 80k investment was louder knocking then a diesel tractor on a cold start. This whole time in contact with dealership and services dept,The engine got new parts installed but way to late. Piston hit valve braking pieces off destroying engine. Heads taken off found rings gone on one cylinder which engine wall covered in oil. So now we know where all the oil went into the cats and out the tail pipe.Dealership now doesn’t return my calls since the new manager arrived while I removed some of my personal belongings. The service manager and I walked around my truck as I near lost my mind. Tape on roof from a factory flaw which leaked water into cab since new antenna replaced twice as found nut holding Annette a on was stripped and dealer silicone it to my roof and damaged interior liner with greasy hand prints all over interior. Specialist from Toronto came to clean and found that internals from factory were ripped which can’t be access by anyone so roof will probably still leak.My truck has personal belongings missing, my 2.2K tonneau cover will holes in it. Paint scratches and missing paint chunks all over my 80K truck. Tires flat sitting on rims, tires are screwed from sitting for the last 8 months sitting in the same spot. Rotors, pads , callipers etc… covered in rust and the list goes on but anyone knows what happens when a vehicle sits for long time. Service manager n dealership manager know and it’s a Ford problem not there’s. So there my truck sits being destroyed by dealership neglect to take care of customers vehicle. Truck has gone past factory warranty from waiting on parts plus to later find out engine destroyed. Dealership does not care n now doesn’t return my calls. Ford Canada now involved as dealership fix issues before time ran out on 5yr/100km warranty was up.I’m now left with a no motor and damage I’m expected to pay for. Because ford ca. assistance and Listowel ford service managers didn’t do there job, I also tried trading for new truck then offered over 30k less then market value because of the shape it’s in in there parking lot and no motor. I would not recommend this dealership to the most hatted person in the world. No customer service, sales team that don’t care about anyone and a dealership manager that don’t knows what’s going on in his own building right under his noise. So, don’t waste your time with Ford as anything goes wrong with your purchase be warned there’s no parts and there products are poorly built. Sincerely a ford guy with no ford. Just 80k rotting in the parking lot barrier under snow until motor arrives next summer…
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September 2023 by Bevan Mason
First time purchasing a new vehicle from Listowel Ford, went very smooth thanks to Alex & the Listowel team.
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August 2023 by Richard Gawne
Great service and great people. Love being treated like part of the family from the people that work here! Especially satisfied dealing with Matt and Alex. They made the process of purchasing a vehicle extremely easy and painless. Came back for the 1st service on my vehicle and was pleasantly surprised it was less expensive than we were expecting. Thanks Axel! Great work Team Listowel Ford!
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June 2023 by Lisa
Listowel Ford is very efficient and friendly. I had my service and tire change done quickly and at a good price. The parts department is very knowledgeable when I went to get wipers and had them put on my car also. A great bunch of people to deal with.
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June 2023 by Abhinav Agarwal
It was a very warm and a smooth experience. They were honest enough to let me know that my vehicle doesn't need alignment, even though I mentioned it otherwise.They checked everything and explained in detail.People at the Service-Front Desk, thanks for being so warm and nice to me.Cheers,Abhinav
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June 2023 by Nicole Stocks
Matt Cory worked hard to deliver a quality experience. Despite a few blips (beyond his control), he was quick to rectify and to provide the best car buying experience. He went above and beyond!
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May 2023 by David Webber
Took a Maverick out for a test drive in January and really liked it. Used Ford's website to build exactly what I wanted to order and emailed it to the salesperson I was dealing with. Called a day later and confirmed the email was received, but she was was very busy but she said she would email me the quote later that week. Never heard anything back. Ended up ordering with a different dealer. Too bad as it would have been an easy sale for them, but I'm not going to jump through hoops to buy a new vehicle when other dealers are more than happy to take my money.
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April 2023 by Misty D
We had a fantastic experience with Matt Cory while shopping for a vehicle. He and the sales manager really went above and beyond to help us out and make our experience special. He was honest and pro-active in helping us get the best deal possible in a sellers market. We will definitely recommend them, and be return customers!
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April 2023 by Donna Wheeler
Best Service Ever! ?Looking forward to getting my pickup truck all back in working order, like I know they can make it.
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March 2023 by Peter Baranowski
A professionally run dealership with excellent service and great customer care.
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February 2023 by Greg Skinner
Exceptional customer service last week just to get some tires on. Mark in parts was a pleasure to deal with when I ordered new rubber. Service writers Nicole and Axel were spectacular in their attention to detail and the level of service provided. I can't speak highly enough of everyone
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February 2023 by Melissa McBride
My experience with Ford was the best experience I've ever had. Matt was the best sales person I've ever had experience with. He was direct , right to the point , open to my suggestions and treated me well . Listowel ford I heard great things before I made this approach and so happy I followed through with it . Thank you
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January 2023 by Coin Cows
Recently purchased my first Ford Ranger from Alex Bondy at Listowel Ford !! His professionalism and personal customer service sold me the truck. I value customer service more than the type of vehicle I purchase and Listowel Ford gained a repeat customer. This is my 4th new Ford purchase. Left my previous Ford dealership because Alex offered superior customer dedicated service. Thank you again Alex and Listowel Ford.
