-
December 2023 by Liz Koroll
Such a cute little neighborhood pet store, with great service, and enough selection that you don't even need to go anywhere else if you're a dog or cat owner! Special shoutout to Amanda, she's always so sweet and is one of my pup's favourite people!
-
November 2023 by Melissa V.R
This small business pet shop has been around since I was a kid and I’m in my late 20s. I loved going in and seeing the cats. A few days ago I went back for the first time in long time. It was very nostalgic. I got treats and a Maple Leafs collar for my dog. I met some sweet dogs that came by.There’s dog food, clothes, accessories, hygiene products, toys, etc. The employee was very pleasant. There’s no official parking, you’ll have to park down the street and walk.I hope some day the current owner decides to bring cats into the store again. Maybe the humane society can send some cats to the store during opening hours. They can have the window space like the cats did when I was a kid. A note on the door can tell people to be careful of the cats inside so they don’t get out. This would be great for the cats if someone sees them and wants to adopt them.Also, there’s a small business called Dandylion that is absolutely wonderful. I discovered it a while ago and I use the Clean Paws No rinse soap to get the dirt off my dogs paws. I’d love to see their products in your store!
-
November 2023 by CAS GS
This adorable little gem of a store is tucked away in quaint little Wortley Village. It offers high quality food, holistic medicines, toys and pet accessories that are often less expensive than major pet store chains. Its loyal customers ???? and their owners, all adore Amanda, who is friendly, helpful, resourceful and makes our pets smile.
-
October 2023 by A G
Amanda was amazing. She was extremely knowledgeable and what a beautiful store with everything you need for your pet.
-
October 2023 by Ang G
Amanda was amazing. She was extremely knowledgeable and what a beautiful store with everything you need for your pet.
-
July 2023 by Tara
Great business run by wonderful people, the doggie assistants are pretty cute too!
-
May 2023 by Colleen Gladwell
Really helpful and knowledgeable staff. Very welcoming and awesome with my pup ?
-
January 2023 by Kieran Burger
Great local store, good selection with friendly staff.
-
January 2023 by Vanessa Marshall
It was my first time shopping there. All I needed were poop bags, I ran out while visiting family, but I overheard the conversation that the cashier was having with another customer.The dog in question was older with joint pain and the advice given was both compassionate and sound. The cashier provided personal and evidence based studies to provide trustworthy guidance. I will definitely stop in again.Plus, the environmentally friendly poop bags I purchased there were the best price I have ever seen.
-
January 2023 by Shawn Yeo
Staff went above and beyond to help me out. They were out of stock on a specific food product I needed for my dog who has many allergies to various proteins. There was another shipment coming in a few days but I was completely out.The staff member found a few sample packs of the item for me to use until the next shipment came in! That was super helpful and My pup was very happy to have her safe to eat food. Awesome! ?
-
January 2023 by Alison Boyce
This store is run by true animal lovers and is stocked with everything you could need for your pups. My two could not walk past without wanting to go in and visit (and snag a treat!). Sadly, we have lost our furbabies, but this store brings smiles of fond memories. Great store, highly recommended.
-
January 2023 by Ellie C
I was in this week to pick up cat litter. The staff person was in conversation with 2 dog owners. No problem! I love dogs too, even though I don't own one. I knew where the litter was so I helped myself. I placed it on the counter and decided to pick up some catnip. Sadly, I had to interrupt their conversation to ask the staff where it was located and she pointed in a direction and said "top shelf". I didn't have my glasses on and couldn't see where she pointed. Her conversation continued. I wondered around the front but couldn't find it. She said "top shelf" again and but... no glasses couldn't see. I guess I should have said I forgot my glasses? She just didn't seem to want to come out from behind the counter to help. Finally, one of the dog owners saw my struggle and physically pointed it out to me. Anyhow, this didn't sit well with me. This isn't the first time I've come to buy something. Other times staff were unfriendly during the transaction. Do you hate cats??? Why do you sell cat products?? Sorry I am not a dog owner! Anyhow, I've given this business several chances and I won't ever come again. Pet Valu staff are always friendly. They always ask me if I need help and... ALWAYS come out from behind the cash to assist me if needed. I want to support a small, local business but not this one. Bye bye.
-
January 2023 by Gary Noddle
This is a great place to shop for your pets. The staff are very friendly and knowledgeable about all their products which they have plenty of . Prices are good...I'll be purchasing my pet stuff here for now on. Better than the big box stores..and why not help support local businesses...five star
-
January 2023 by Legion Of Boom
I appreciate a buy 12 bags get the 13th free program. However if you buy 6 bags in a row and are told each time you’re at bag 11/12 it gets insulting. Then after talking to her about the issue the next time we purchase a bag we’re told it’s at 11/12.Cancel the program if you can’t afford the 13th bag due to cost, but don’t insult my ability to count to 12.
-
December 2022 by Jon Macdonald
Impressive selection. After searching 6 other stores for a winter jacket for my tiny pup, they had one that fit perfectly. Great service, great price. Very happy, and will be back. Highly recommend.
