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December 2023 by Lily Beemer
Darcy is absolutely amazing! She went out of her way to help me out and find things for me, and i’ve never experienced such kindness from someone before. She showed she really cares about her customers.Had some issues with online shopping and pick up, but everyone there was so helpful and very kind and we got it all figured out !! Best employees you got here !
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December 2023 by Gina Harris
Emily at the White Oaks store went above and beyond!Thank you so much for your help and for giving me a proper fitting! Friendly, kind and gave great advice.Now I’m comfy, perky and ordering more colours!She even remembered me the next time I went in. ?
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October 2023 by Cindy W
Exceptional customer service. I was really impressed.
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August 2023 by Sabrina Coates
Mara (I think that’s how you spell her name) was amazing! She sized me and helped me decide on bras that fit perfect. She is such a kind and caring person who decides seems to love what she does!
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August 2023 by Madisun Sullivan
Always such a positive experience shopping here!! Such kind ladies
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July 2023 by Gladys Montalvo
I came to return a dress, I purchased online, but Kelsie and D ( Sorry forgot the name,) but Il never forget how I was treated, were awesome, I leave the store with other items great team! I'm very happy with my purchaseGladysThank youJuly 6, 2023
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May 2023 by M.
I normally don't spend more than 4 minutes in a store when I am looking for a specific item.However, Lauren totally changed the game for me.She is the sweetest and most hardworking girl.She looked online and in store for all my sizes and colour preferences and always made her way back to my fitting room to share more options for me and her respected opinion- despite helping many other customers at the same time.I even looked at some of the bralettes while walking to the register and she went, "I wanted to show you this but I knew it wouldn't have matched your requirements." and she was absolutely right!Lauren LITERALLY went above and beyond for me.As someone who has worked in retail for 8 years, this was my first most lovely and remarkable experience as a customer on the other side.I don't usually shop on a regular basis or have a favourite store, but when I do need a new wardrobe, I know exactly where I'm going now.Thank you Lauren for all of your patience and for making me feel so comfortable shopping at my own pace! I love ALL of the 10 things I bought ◡̈
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March 2023 by Shahrzad Khademi
Every time I come to this store at this location, the customer service and the stores aesthetic is impeccable. I wish I knew all the girls names but they truly are all awesome ? Thanks to Bella that was working this evening. She thanked me for being a loyal shopper and was so positive and kind with her words. Most retail clothing shops don’t even speak to you until you go to the register to pay. It’s refreshing to be treated like I matter. Thank you again for the awesome customer service and hard work to everyone at this location.
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February 2023 by Alisa
I’ve always loved shopping at Aerie, specifically this store because I get to deal with Bella, she’s amazing, always kind and cheerful <3
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December 2022 by Trista
Had a horrible experience ordering online and just came in to return only part of my order that I had received. Staff was so amazingly kind and helpful and went above and beyond to help me find my sizes in something I loved to replace my order that didnt arrive to me. The staff are amazing and so kind!
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November 2022 by April Hardy
Visited this store recently and the staff were so amazing. Great selection and quality of under garments. Very pleased with my purchases.
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November 2022 by Laurie Orr
Fantastic friendly service.More than willing to help.Appreciated the lady helping me was honest and told me that something didn't look good that I was trying on and found me something that was suitable. Lots of items on sale. Love what I got today.
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November 2022 by Tayler Emily
Staff always makes you feel like you're best friends and hypes you up so much. I want to continue to shop here just for that atmosphere but it helps that the clothes are all super cute!
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November 2022 by Abby McNamara
Mara was absolutely lovely! She made me feel comfortable and feel confident when I walked in feeling the opposite. Shoutout to her for going above and beyond!
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November 2022 by J as
Thankful to the kind staff who helped me out. Even last minute I was treated with respect and offered assistance, wonderful staff in this location. Thank you all!
