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February 2024 by Sandeep Nigam
I recently had the pleasure of working with Shivani when purchasing furniture, and I couldn't be happier with the experience. Shivani's knowledge of the products was impressive, and she went above and beyond to ensure I found exactly what I was looking for. Her professionalism, patience, and friendly demeanor made the whole process enjoyable. I highly recommend working with Shivani for all your furniture needs!
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February 2024 by Dean Bowman
Awesome service great deals will definitely be back for future purchases
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February 2024 by Fil Abrantes
Stay away!!!TERRIBLE CUSTOMER SERVICE. You buy locally wirh great people then get pushed off to multiple call centers. Purchased a dining room set and they were a month delayed! When we cancelled... no apology and they charged us 10% for something that has not even left their warehouse!
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February 2024 by Jen Rickard
Great service at the store and fast and friendly delivery
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February 2024 by Northern Traveller
They pretend they're giving you a better price but then they add on "extended warranty " to make your price more than it would have been originally. Crooks.
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February 2024 by lindsay burton
AwfulCancelled my order for some hnknown reason without knowledgeNever returned my moneyNever notified me of cancelled order until i called to see when my order was going to be deliveredNo manager returning my calls
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February 2024 by Beckey St. Onge
Sales Lady was very friendly, not pushy, she allowed me to browse while keeping her distance, then when she saw that I was sitting on something I may be interest in she waited a but then came over. I loved that.
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February 2024 by Christine Grondin
Excellent customer service! Deliver was seamless- excellent communication ?
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February 2024 by Inessa Daniel
Worst experience ever?, please read their policy and costumer service experience before buying .
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February 2024 by Jade R
Love my new sectional! Delivery was an amazing bonus, couch was set up and the crew was so kind! I can’t wait for movie night.
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February 2024 by Steve Rhyno
Store was nice,service very good,thanks much Shivani. Would be a 5star but 200$ delivery fee I think a little excessive.
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February 2024 by Janet G
I think the delivery process set by Ashley is very efficient. You get text messages for updates. I’m especially impressed with the tracking mechanism put in place where you can check the approximate time of the delivery. The delivery representatives were great and set up the furniture to my direction. The only reason I gave it a 4 was due to the fact that they didn’t remove their shoes prior to coming into the house. I would appreciate if the delivery reps would ask first if they can wear their shoes inside or have a disposable shoe cover before entering each house. Thanks!
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February 2024 by Kathy Zasidko
1st time at this store. Great experience with friendly staff and a wide variety of furniture.
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February 2024 by S E
Good except sometimes I felt I had to repeat myself too often. That being said we purchased the furniture with the intent of moving into our home 9 months after they started building and the delivery kept having to be postponed. Now almost 2 yrs later (still waiting to move in) we received delivery and put it in garage. Can’t wait to actually see what it looks like when we do move in!!!
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February 2024 by John Kononiuk
My wife and I purchased 6 bar stools from Ashley HomeStore recently. The instore sales reps were very polite and professional, answered all questions we asked in regards to the products. The bar stools were delivered within 5 days of our purchase and within the time of the day the delivery was scheduled for. We have not unpacked the bar yet, but so far our experience with Ashley HomeStore has been very good!
