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January 2024 by Steph Anderson
I purchased my dress from Ballett’s Bridal yesterday. I had two appointments with Emma and she was fantastic! She listened to me and brought me the most perfect selections I couldn’t have asked for a better experience she absolutely nailed it! She understood my vibe and fulfilled everything perfectly. I purchased a big ball gown with lots of sparkle and a huge train! I highly recommend Ballett’s bridal and Emma!
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January 2024 by Kailee Waddick
It was wonderful! Emma helped me find the perfect dress! She helped with finding similar ones that I liked, putting different pieces together for ideas, and even when I came back hours later without an appointment to try on my dress again, she was more than happy to help!! The store had so much selection, the best mirrors and space to work with!My only critique is if it had some natural lighting it could have been perfection! So happy with my visit!
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December 2023 by Elyssa Trotter
Emma was SO helpful and encouraging and everything went as smoothly as possible! Give that girl a raise!!
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November 2023 by Holly Kenny
Beautiful store with so many amazing dresses to choose from! The staff is great at helping you find your style and giving advice on how to make the dresses look stunning! So happy to say yes to the dress at Ballett's :D
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September 2023 by L C
Very disappointed. My sister booked our appointment for 1 mother of the groom and 2 aunts of the groom.After 55 minutes we were told we had minutes left. At no time upon booking the appointment or arriving were we told that we had 1 hour. One of my sisters didn’t have time to try anything on. We were rushed out of the shop, we were the only customers there, Saturday early middle day. Days later my other sister want to pick up a dress she had decided on, but was told she needed an appointment.They didn’t have many dresses and most seemed dated. I would never recommend Ballets Bridal.
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September 2023 by Lauren Nielsen
I worked with Emma to find my dream bridal dress. Not only was she kind, but she was knowledgeable and confident in her ability to find me my dress. She was efficient and carefully considered my requests. When showing me dresses out of my budget she would state the price without showing me it stating “if it’s too steep I won’t even let you look at it.” This ultimately kept me within budget. Overall spectacular experience and great prices!
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September 2023 by Laura Correia
Very disappointed. My sister booked our appointment for 1 mother of the groom and 2 aunts of the groom.After 55 minutes we were told we had minutes left. At no time upon booking the appointment or arriving were we told that we had 1 hour. One of my sisters didn’t have time to try anything on. We were rushed out of the shop, we were the only customers there, Saturday early middle day. Days later my other sister want to pick up a dress she had decided on, but was told she needed an appointment.They didn’t have many dresses and most seemed dated. I would never recommend Ballets Bridal.
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September 2023 by Alicia B Carter
This was the third store I went to for my wedding dress and ultimately where I found my dress! Emma was the associate who helped us and she was lovely. She was very helpful, friendly, and patient!
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August 2023 by Tina Paterson
Our bridal party had a wonderful experience with Emma! She made us feel so comfortable and listened to exactly what we wanted. With her help, we were able to find exactly what the bride was looking for! She made sure we had a perfect experience. Thank you Emma!
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July 2023 by Anita penner
While I love my dress from here, when I went to pick my dress up the consultant hardly spoke to me, had an annoyed attitude and when I asked for help with picking a veil since I wanted to buy a veil that matched my dress, I received no help with picking one and left without one. When I payed for my dress it was brought to me in a white plastic bag, they didn’t even bother to put it in a proper bridal dress bag. Wouldn’t recommend going here if you want good customer service. Also they had hardly any of the dresses I had favourited on their website to try on during my initial appointment and I had to try on others.
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June 2023 by Laryssa Haill
I love the one dress I’ve gotten from there, and before my last experience I would have given 5 stars. I contacted the store about retrieving my new dress that I’ve put on hold for months now. I went in for my appointment in March I believe to get fitted, they asked my first and last name, and my phone number. I texted them today requesting an appointment (which I should not even need to do to simply pick up the dress I paid for), and they obviously couldn’t find my information and instead of asking me anything they said. “You picked up your dress in 2022 -Ballett bridal”. That was the last dress I spent $600 on from this store. I had to inform them that I in fact paid for a new dress which unnecessarily took 5 messages back and forth. And STILL no appointment has been made. This will be my last experience here. What ever staff was on the other side of the phone was very unprofessional and degrading.. super disappointed in the customer service and professionalism.UPDATED2 hours later and nonsense questions being asked and my appointment still isn’t booked to pick up MY dress. Insane. I will never recommend this place to anybody anymore.
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June 2023 by Chiara Maria
Emma helped me pick out a dress and she is amazing! Even though most of my favourites were not in store she chose great dresses for me to try on that were aligned with what I was looking for. She is also very welcoming and friendly. I can tell she wanted me to choose the right dress and was patient with me. In less than an hour, I had chosen my wedding dress! I had a very good experience with Ballett’s Bridal. The service is excellent and the dresses are quality made and very beautiful.
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May 2023 by Madison Hansford
I was able to find the perfect dress at Ballett's but that was about it. The experience of finding the dress and picking it up, was less than exciting, the sales associates don't seem very excited to be there or make this an enjoyable process. For almost a $2000 purchase you may think a garment bag maybe included, but it's okay my dress went home in a white trash bag. Just an overall disheartening experience and glad I do not have to go back.
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April 2023 by Mellissa March
I cannot remember the name of the consultant who was helping us find our best lady dresses, but she was so kind and helpful. She helped pin us up and squash our bodies into the differently shaped dresses!The store was clean and well organized. The building has definitely seen some wear, but it works for twirling and testing out dance moves to see if you stay stuffed in the dress!We had such a great experience I wasn't even thinking and didn't take a single photo.Thanks for the laughs, and the help finding the perfect dresses!
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April 2023 by Emily Hussey
Emma was our consultant and she was amazing. Very pleasant, helpful, knew exactly the style and fit I needed! Highly recommend for a great wedding dress shopping experience.