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November 2023 by Cynthia Boucher
Nice awesome staff great prices on skin care
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November 2023 by Tanya Perry
Addicted to the Warm Vanilla Sugar! Love the body butter.Staff was friendly, professional, and helpful as always !
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September 2023 by Jay (gardenofthorns)
Please accuse people of stealing quieter and based off of things other than race
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September 2023 by Kayla Blackstock
I love the body spray and the Halloween purse I got and amazing selection of scents and hand sanitizers
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August 2023 by Marina Kurnaeva
Loved it, felt like Alice in Wonderland! All stuff was incredible friendly!
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July 2023 by harry shoor
Sweta was great today.. answered all my questions and made great recommendations..
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June 2023 by Jeffery Smith
I had an excellent customer service experience and got everything I needed. Actually I went back the next day to get more things I liked.
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June 2023 by Carla Ryan
Always smell so delightful when you go there. Great variety of fragrances and products.
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June 2023 by Myrna Dango
Accommodating staff. Many items were on sale when we visited the shop. Price is reasonable.
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May 2023 by melanie bobet
Whenever I go in the bath and body works at Masonville, I always get amazing service from Victoria! Victoria knows her stuff, she’s introduced me to some new and wonderful, smelling fragrances that I normally would never choose. It’s always a pleasure dealing with her when I go into the store. Bath and Body Works is really lucky to have Victoria!!!!
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May 2023 by Damon Calderbank
New larger store with horrible design, no actual line to pay, the annoying staff with just direct you wherever they want. Way too many people working. Staff makes up half the people in the store taking the already crowded areas.
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March 2023 by Varun Kambrath
Vast collection of bath and body creams,perfumes ,body lotions& shampoos
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March 2023 by Ryan Abram
I'm obsessed with these candles and the staff makes it even harder to turn any down with their friendly personality. They make shopping a lot of fun
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January 2023 by Kitty W
Love the products but I don’t think I will return to this location since I was made to feel ashamed for trying to do I return. I had been gifted candles for my birthday last April one of them just not to my liking was burned about 30% the other one I enjoyed the smell but was not strong enough burned about 50-60%. Since they were gifted I felt guilty about bringing them back but they ended up sitting around for months so finally I brought them in (Dec). Cashier was processing the return when someone I believed is named Sarah came over and said they are not honouring the satisfaction guarantee since I had “clearly enjoyed” the candle and was “just trying to get new ones”. I’m familiar with the policy since I am a former employee of the white oaks location. Her attitude towards a customer was so wrong and I felt so uncomfortable. Going forward I will tell family and friends not to gift me products from here so I don’t have to go through this again. ( My rating is based on my experience at this location not the products)
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January 2023 by Jennifer Desabrais
As usual, way too much fun. The associates are always on the ball and so helpful. And.... A mermaid candle holder that's marked down to the exact price of my birth year? $19.76. Yup. It came home. ??♀️
