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February 2024 by Paul Samuel
Good selectionFair pricePleasant employeesOur destination for shoe shopping
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February 2024 by Erin Fenn
Had a fantastic experience today with Lauren who was a fountain of knowledge about the type and quality of shoe I required. With a lovely personality and a willingness to help, she shared all sorts of helpful details for me to consider when making my selection. Mindful to make note of budget considerations, her smile never faltered even with all the requests by customers for her time and attention.
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January 2024 by Jesse Elliott
Pay attention to the condition of your shoes when you buy them from this place, especially when you order them in! Make sure they look good before buying them! I tried purchasing multiple pairs of the same shoe that I really like and was able to find here, but only one pair actually looked good and with no scratches or scuffs. I do not know whether KSwiss is just not caring anymore if there shoes come out completely brand new with no scuffs, or Factory Shoe does not make a point of checking the condition of the shoes before receiving them, but out of the 7 pairs I looked at, only 1 looked perfectly good, and when I asked to order more, they lied to me about not having anymore available just to avoid dealing with me anymore (I already confirmed with one of the managers from a previous visit that there 11 pairs available). One employee was told to say to me by his manager that it was common for the shoes to have scuff marks and small chips off of the leather, and that is simply not true; I have purchased well over enough pairs of this particular shoe - let alone any other pair of shoes, to know that is not true. To me, someone is just not making sure they are fresh and undamaged before receiving them, and I am sorry, but I am not paying the brand new price for a pair of shoes that have random marks and scuffs on them. I will just have to found somewhere else to buy my shoes. It's too bad; they have a solid selection of shoes for a reasonable price if you're into nice street wear sneaks.
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November 2023 by Martin Stillman
Amazing selection
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November 2023 by Lucy Alas De Batres
Needs bathrooms for buyers
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October 2023 by William Wall
Very helpful staff belped us find difficult sizes thanks
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August 2023 by Carlo
Good variety of brands for all types of activities. Service was very good.
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August 2023 by Theresa Parker
Shoe sale, got lucky, and found a great sandal for a great price. There is so much stock. Clean and friendly
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August 2023 by r munoz
I warn you on purchasing any Skechers sandals from this place. My sandals ripped and they wouldn't back up their product. I email the manufacture and got a very negative response.
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June 2023 by Shilpa
Huge variety but prices are on the higher side.
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June 2023 by Melissa
Great customer service! Always has a wide variety of shoes. Recommend hands down
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June 2023 by James Ardiel
Decent prices, great selection and friendly Staff
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March 2023 by Joe mama
Great job showing us what you can expect from the team in your next post in this post as well as your feedback from other people who have been looking ? thanks ?
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January 2023 by Cheryl Gocan888
Great prices and plenty of stock...especially winter boots. Great customer service as well. Very happy with my new waterproof boots and my new Clark shoes. Ty Factory Shoes!
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January 2023 by Jen Armishaw
I searched for tall boots for a friend of mine online today. There were a pair in stock at your London store. Her experience with friendly kind and helpful staff was heartwarming....thank you
