-
March 2024 by R.M. McKiernan
Our favorite place to shop. Excellent quality and a lot of Vegan food and supplies.They solves a misunderstanding very quickly for us and made us feel cared about. The staff is amazing here!
-
March 2024 by Andres Pedroza
Great customer service and great selection of products. I am really pleased with every visit
-
March 2024 by Jamie M
I picked up some nice organic fruit I will definitely be back
-
March 2024 by Patty Mcm
First time shopping there. Store was decently stocked. Lots of staff (one in every aisle) but only one single young lady even acknowledged I was there. Even the cashier said only 4 words..do you collect points? No please. Certainly no thank you at end of sale so I’ll say it Thanks but no thanks. Won’t bother returning due to the lousy customer service.
-
March 2024 by Andy Anderson
Love that the south location has produce, so much selection!
-
March 2024 by jasmine young
This location is my go to for health products and fresh produce. Marvin the assistant manager always shows above and beyond customer service and was very helpful at my last visit. All the staff are knowledgeable and helpful here. Everything is fresh and organic.
-
February 2024 by Present Pigott
I am very disappointed that after only a year, this place has lost its appeal. What used to be excellent produce for a good price has turned into bruised and wilted produce and they are asking too much for it. Milk is priced at over $15 for 4L and it’s not organic. Organic is sold at $12.49 elsewhere. What happened guys?? I used to tell everyone I knew to shop here but I will no longer do that.
-
February 2024 by Sylvia Soltes
I would always have one of their staff members at the till. We were waiting in line and I had to flag down an employee who was in the aisles chatting with another employee while there was a lineup waiting to be cashed out. The actual cashier who was initially at the front was helping a customer while the other two were just chatting it up with another.I just think staff should have more awareness to surroundings, and always have their staff come around more frequently asking if we need help. Had to grab two different employees for help and still needed more assistance but I felt like I was interupting their conversation. Instead of pointing in the aisle where the product could be, guide your customer to the actual product. Saves both the customer and the employee time. I was going back and forth between isles completely lost. Just better customer service that’s all. Other wise this store is beautiful.
-
February 2024 by Skye Sylvain
My go to BEFORE I shop at a grocery store. They have a pretty good selection of organic produce. If more people shopped here their selection would be even better.More choices than the grocery stores and in some cases their prices are lower depending on the day. Sale prices and reduced items are at good prices.Then there are so many more supplements to choose from than at health food stores. Larger bottles too, therefore better deals. Add that there's 15 or 20 % off select brands weekly and it saves me money guaranteed.Also organic packaged goods like a grocery store, refrigerated and frozen foods, and skin care, hair care, sports supplies and snacks.Then you collect points to also save you a bit in the long run.If you want organic and natural, often at better prices, you owe it to yourself to come and compare.The Wellington South store is very nice and open daily. It has been my favourite health store for over a year!
-
February 2024 by Waldo Deli
It's a very pretty, big, shiny store BUT...I'm disappointed that many of their advertised sale items are out of stock.I visited twice recently, 8 days apart.During the first visit I was told "That's odd, the sale just started. I'm sure that stock has been ordered and we'll have it on the shelf soon"8 days later I was told "Nope, we still don't have it." "Can I get a rain check?" "Yep, I'll make you a special order" "Awesome, thanks" "I'll have to make a separate order for each item...this will take a moment" "No problem, the prices are good so I don't mind waiting." "Oh...about that...you only get the sale price if the stock arrives and you pick it up before the last day of the sale." "That's not a rain check, forget it. Have a great day"
-
January 2024 by John Marin
Great customer service, Marvin the assistant manager was very helpful in demonstrating the products. Friendly staff would recommend.
-
January 2024 by Magdaline
Shop there often. But always have to watch for accurate charges. Checked quickly at the till but didn’t want to hold up the line. Got home and found two items charged incorrectly.I find this a constant challenge.
-
December 2023 by Michellle Hurt
Loved the store helpful employees too. Will be back
-
December 2023 by Zein Eddin
This store was our go to store for groceries when it first opened. The produce was fresh and available at all times. Lately however, veggies and fruits are kept on the shelf for very long times where they have rottened. Also, the quality and availability of the produce has deteriorated very fast. The management should do something about the quality control in that section. Also, it's surprising that we are in 2023 and employees have to open a little booklet at the cashier and look for produce codes. Such a waste of time.
-
October 2023 by Sarah Sokalski
Not the greatest customer support. I was double charged on my card in store and instead of a refund I was offered a coupon that didn't even match the amount I was owed. Also I'm from out of town and they don't have locations anywhere near where I live. A coupon does me no good.
They need to do better.
