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January 2026 by chloé
love the customer service everyone in there is so polite
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December 2025 by Master Chief
I like shopping at Hot Topic and used to shop there a lot since they open at Masonville Mall since 2016-2017. I do missed the original employees who were the first ones to be hired, but I do wish them all the best. I went to Hot Topic a few times this week looking forward of their Five Nights at Freddy’s 2 merchandise, and also I am waiting for their Halo: Series 2 mystery blind bags made by Monogram. However, the prices is only in American Dollars (USD), and they would not shipped or accept the pre-orders outside the United States. This is if you do want to shop on Hot Topic online, but complicated for their Canadian consumers. If you are shopping from Canada, good luck trying to wait until the pre-order date is on its official release date, and doing the currency exchange rate from American to Canadian Dollars. The staffs at Hot Topic in Masonville Mall are so nice and friendly. They have good style and would like to accept they will have my business on my next future visit whenever I am at Masonville Mall shopping at Hot Topic hence looking forward for their Halo blind bags as a die-hard Halo fan. They do have Death Note, Sum 41, SpongeBob and a whole lot more. I would buy their Five Nights at Freddy’s 2 t-shirts before wearing it and watching the movie at Silver City Cineplex in Masonville Mall. The girls working at the cashier are super friendly. That is the kind of business I will support is customer service and I will patronize their business even it has been a long time without shipping there. The new staffs of 2025 are fantastic doing their jobs while on duty. I will be doing my Christmas shopping and birthday shopping there soon. What are you waiting for, folks? You need to go to Hot Topic at Masonville Mall. From tees, blind bags and your favourite movies. Hot Topic has it all! I will be back! I was there to look for Christmas ideas at Hot Topic at Masonville Mall on Friday, December 5th, 2025. I will look forward coming back for their Halo: Series 2 mystery blind bags made by Monogram. Hot Topic should carry some Final Fantasy and Halo products, too. I will come back for their 2026 products of the Mario Galaxy Movie and Toy Story 5. Hot Topic has the best tees when it comes to upcoming movies! I like every staffs at Hot Topic! Again, super friendly and best customer service! I will be back!
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November 2025 by Aaliyah McHardy
Nerdy stuff Im a nerd 👍👍
After years of begging, they finally have genshin merch! Employees are amazing!
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October 2025 by Brian Anderson
Lots of collects
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August 2025 by Celeste Zanotti
Online has a far better selection.. but it's the nature of the beast... Can't have everything in store or footprint would be to large and prices would sky rocket. In store does wet your appetite for their variety of clothing and accessories
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July 2025 by Linda Freeburn
Fantastic place to shop with my turning 12 Granddaughter!!! She loves the clothes and if she loves them I know she’ll wear them!! Grandma not wasting her money on things she won’t wear and for me that’s a win win!!
Prices are comparable to “hot” items young people want to wear!! Omg I have to say though the two young pretty ladies that helped us with her finding 2 outfits were absolutely amazing and very friendly and willing to help us. Caroline with beautiful red hair and Emily that was so bubbly, both were smiling always and there was no chitter chatter going on about their social life’s, but instead focused on the customers. Very nice and thank you from myself and granddaughter. FYI We were there shopping last Friday June 27. Sorry for delay in posting
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April 2025 by Coral Lynn (Core)
Love shopping here! Great merchandise, awesome customer service, & I love getting the deals. The music is always great too. Jay is especially really nice & helpful!
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April 2025 by Andrea Greer
I love Hot Topic, but I wish there were more plus size options in store.
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January 2025 by Derrick Matheson
I always spend too much here at Christmas time... Fun place to check out and there's always new stuff to see, and sales to be had.
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December 2024 by Jodi Scully Williams
Hot topic is one of my favorite stores. I am a regular customer and I spend way too much money in this store. Today I came in, and I wanted to purchase a top and a pair of earrings. I saw there were two cashiers on, so I went to the line where there was one customer being rung through, where I stood for a good 10 min bc she had quite a few things. I was the next person to be checked out, when a young lady told me to "please go around to the other side to wait in line." I thought I was in line, when I was behind the customer who was currently checking out, I was next. There were no people in line when I first stood in line, and had been waiting.
The proper thing would have been to instruct me where the line up was BEFORE there was a line up. When I looked to other side where she told me to go, there were then about 6 people there. That was completely unfair, rude and a waste of my time. I was talking to one of the other girls behind check out while I waited in "line." At no time was I told I was in wrong spot. The lady checking out was almost done, and salesperson wouldn't let me check out. I told her I had been waiting in line for 10 min. She just threw her hands up and said, "sorry, I don't make the rules." I left my stuff on the counter and walked out.
That was extremely annoying and plain wrong. I will NOT come back to this store again, I'll take my business elsewhere, it's the principal! Hope it was worth losing business over!
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October 2024 by Tara Gover
The staff is so amazing and helpful. My girls love the merchandise. We are for sure going to recommend and continue to shop. Such a great store.
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October 2024 by Leslie Lumley
Wow - the staff were super friendly and helpful, even recommending another store when one thing we were looking for was not available. Great selection and good prices too.
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September 2024 by Kendra Marsh
Best place to shop
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August 2024 by Jed Denison
Love shopping there. Staff are always friendly and knowledgeable. Stock is great. Prices are on par and the sales are great! Hot cash is awesome too!
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July 2024 by Will Smink
Used to be cool, dark and original.
Now it looks like a children's store.
Get all your items to look like a 4th grader on the first day of school.
