Libro Credit Union - Branch - London Downtown
Credit Unions
Hours:
578 Richmond Street, London ON N6A 1M8
Hours
About Libro Credit Union - Branch - London Downtown
Libro Credit Union - Branch - London Downtown is a well-established financial institution serving over 119,000 members through a combination of digital services and more than 30 locations. Known as one of Ontario’s largest credit unions for over 80 years, it is committed to making positive social and environmental impacts as a certified B Corporation®. The staff are generally friendly and knowledgeable, with many members praising specific employees who provided helpful, patient, and thorough service. Customers appreciate the support received during important financial decisions, such as home financing, where advisors are praised for their responsiveness and clear explanations. However, some reviews express disappointment with certain staff members, citing a lack of knowledge, poor service, or a focus on the bank’s interests over the clients’. Additionally, location changes have caused inconvenience due to parking issues. Overall, Libro is recognized for its community focus and dedication to customer service, earning high praise from many members, though experiences can vary.
Most Recent Reviews
-
January 2026
Staff is kind, not knowledgeable. Looking out for bank interests unlike that of their clients, and not willing to go extra mile to welcome you as a new client.
Really am throughly disappointed that they have such a good reputation because of being a credit union, to the service I was given.
-
October 2025
Simon is fantastic always helpfully with solving problems
-
October 2025
The service is friendly and the employees are knowledgeable . Shae and Dan are great! Highly recommend. Libro treats you right!
More Comments(34)
You May Also Like
-
London, Ontario
